HR Technology & Operations

HRSD Workbook

Use this workbook to prepare for HR service delivery (HRSD) optimization, select solutions, and prepare a roadmap.

Case Study: Enabling an AI-Driven HR Transformation at Seneca Polytechnic

This case study illustrates how Seneca Polytechnic's HR team served as a catalyst for an enterprise‑wide AI transformation during a period of financial constraint and...

Optimize HR Service Delivery

HR service delivery requires alignment across people, processes, and technology. Achieve excellence using targeted solutions that meet HR and customer needs.
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Optimize HR Service Delivery Executive Briefing

Use this briefing to make the case for optimizing HR service delivery to the executive team.

Optimize HR Service Delivery Storyboard

HR service delivery requires alignment across people, processes, and technology. Service excellence is achieved using targeted solutions that meet HR and customer needs.

Case Studies: Optimize HR Service Delivery

Refer to these case studies for examples of optimizing HR service delivery.

HRSD Action and Change Management Plan

Distribute this template to solution owners to help them navigate change management and sustainment for their respective HRSD solutions.

Navigating Technology Implementation and Change

New technologies promise efficiency and innovation, yet many organizations struggle to embed them into daily work. How do organizations turn technology implementation into...

Communications Resources Overview

This one-page resource provides an overview of key McLean & Company communications resources that can support your HR and organizational needs.

Communication Channels Catalog

Use this catalog to review and select communication channels to support the organizational internal communication strategy.
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