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How We Deliver
- - Executive Services
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Change Management

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The Rise of Organizational Transparency Use this resource to review the benefits and risks of transparency, the levels of McLean’s transparency spectrum, organizational readiness criteria for improving...
Frontline Change Management Workbook Use this tool to document key information and create a toolkit for frontline managers.
Case Studies: Activate Frontline Managers in Change Management Refer to these case studies for examples of how to successfully involve frontline managers in change initiatives.
Frontline Manager Change FAQ Template Use this template to help frontline managers address common questions and concerns around change.
Change Reactions and Responses Tactics Catalog Use this tool to enable frontline managers to identify change reactions, uncover underlying causes, and use appropriate tactics to manage reactions.
Frontline Manager Change Self-Assessment Tool Use this tool to provide frontline managers with an assessment to provide insight into areas in which they would benefit from further training or tools.
Insights on Organizational Transparency: Interview with Mary Cheddie In this interview, with Mary Cheddie, Divisional Director, East, HSRM, provides her thoughts and insights on the benefits and the risks to increasing transparency.
Activities: How to Be an Effective Change Agent Use these optional activities to help change agents apply insights from the role guide to a current or future change.
Role Guide: How to Be an Effective Change Agent Use this interactive role guide to help change agents perform effectively in their role in change management and sustainment.
Activate Frontline Managers in Change Management Executive Briefing Use this briefing to make the case for activating frontline managers in change management to the executive team.