Frontline Manager Change FAQ Template

Author(s): LynnAnn Brewer, James Kim, Justine Czencz

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Use the Frontline Change Manager Change FAQ Template to:

  • Provide a sample of frequently asked questions to help frontline managers keep employees informed about change.
  • Provide this template to managers and assist them as they forecast questions employees may have about an upcoming change initative and develop thoughful answers.

Use this template to ensure frontline managers understand high-level organizational messages and will be able to effectively communicate information to frontline employees.

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