Case Studies: Activate Frontline Managers in Change Management

Author(s): LynnAnn Brewer, James Kim, Justine Czencz

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Refer to these case studies for examples of frontline manager involvement.

These case studies will give you examples of:

  • Preparing frontline managers to be effective leaders of change.
  • Consulting with managers as "change champions"
  • Proactively preparing managers for an active role in change management.
  • Involving frontline managers from the start to end of change.

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