A major contributor to failed change initiatives is the lack of frontline manager involvement in contextualizing change messages and continuously advocating for the change. Curate a resource toolkit for frontline managers to address gaps and facilitate successful change implementation. This research will help you:
- Assess current state of manager involvement and change abilities
- Create a toolkit to develop managers' change abilities
- Deploy the toolkit and iterate based on data
Use this storyboard to create a toolkit to develop frontline managers' key change abilities.