Activate Frontline Managers in Change Management Storyboard

Author(s): LynnAnn Brewer, James Kim, Justine Czencz

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A major contributor to failed change initiatives is the lack of frontline manager involvement in contextualizing change messages and continuously advocating for the change. Curate a resource toolkit for frontline managers to address gaps and facilitate successful change implementation. This research will help you:

  • Assess current state of manager involvement and change abilities
  • Create a toolkit to develop managers' change abilities
  • Deploy the toolkit and iterate based on data

Use this storyboard to create a toolkit to develop frontline managers' key change abilities.

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