Tagged - manager training

Online Leadership Training: Master Difficult Conversations

Engage McLean & Company facilitators to guide managers through online difficult conversations training.

Train Managers to Master Difficult Conversations

Difficult conversations are difficult for a reason and managers often evade handling them or conduct them poorly. When managers avoid discussing important issues it can...
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Master Difficult Conversations Handbook

Use this handbook to provide training participants with a takeaway guide for handling challenging conversations.

Role Plays: Master Difficult Conversations

Use this guide to train managers to practice navigating difficult conversations as a part of the Master Difficult Conversations training deck.

Lead With Emotional Intelligence

The ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be...

Emotional Intelligence Scenario

Use this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session.

Emotional Intelligence Knowledge Check

Use this knowledge check after training leaders on emotional intelligence to assess their understanding of the content.

Learning in Action: Emotional Intelligence for Effective Leadership

Use this handout to remind learners of core emotional intelligence concepts when faced with situations where empathy and understanding are essential.

Emotional Intelligence Handbook

This workbook will allow participants to take notes and complete activities during Emotional Intelligence in Leadership training.

Negotiate With Empathy

Negotiating is often thought of negatively. However, negotiation helps us find common ground. Help managers negotiate with empathy to achieve objectives and strengthen...
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