What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Web & Desktop Conferencing
Communications
Audio Transcription
Call Management
Presence IM
Continuous UCC
Secure Access
Third-Party Integration
Session Border Controller
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Vendor Support
Breadth of Features
Zoom Workplace Reviews
Auchitya R.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Easy to use and I love it
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I like the features
What is your favorite aspect of this product?
Meetings call
What do you dislike most about this product?
Nothing but the interface
What recommendations would you give to someone considering this product?
Calling features
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Client Friendly Policies
Yash P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2024
Powerful collaboration tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Integrated Video and Chat: Combines video meetings with team messaging, reducing the need to switch between different platforms.
What is your favorite aspect of this product?
High-Quality Video and Audio: Known for its reliable and high-quality video and audio performance, even with large numbers of participants.
What do you dislike most about this product?
The interface can sometimes feel inconsistent across different devices and applications, leading to a fragmented user experience.
What recommendations would you give to someone considering this product?
Check the available integrations with other tools and services you use, such as project management software or CRM systems, to ensure smooth operation within your existing ecosystem.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Daryl T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Assertive communication.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Simultaneous meetings, works all the time, is customizable, has many flexible options and professional technical support
What is your favorite aspect of this product?
Simplicity, stability and good quality in meetings
What recommendations would you give to someone considering this product?
Its stability and good connection....
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing