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Zoho

Zoho WorkDrive

Composite Score

8.9 /10

CX Score

9.1 /10

77 Reviews Write a Review

What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Content Collaboration category

Filter By

2 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

Product Impact

2025

1 Top Rated Capabilities

3 Top Rated Features

2024

0 Top Rated Capabilities

3 Top Rated Features

2023

Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

90 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

2% Neutral

98% Positive

Pros

Reliable
Enables Productivity
Effective Service
Performance Enhancing

Feature Ratings

Average 86

Drag and Drop User Interface

Team Collaboration

Access Control and Rights Management

Cognitive Content Services

Enterprise Grade Security Controls

Data Loss Prevention

Audit Trail

3rd-Party Integrations

Task Management and Workflow

Real-Time Synchronization

Large File Optimization

Vendor Capability Ratings

Average 84

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Also Featured in...

Document Management

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Enterprise Content Management - Midmarket

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Zoho WorkDrive Reviews

Charanjeet S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

WorkDrive Smart team file hub

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

Deep Zoho ecosystem sync means your CRM contacts, emails and calendars fee straight into file permissions no extra logins or mappings needed. Teamspaces with role-based access beat generic folders in Dropbox and built in office suite edits docs without downloads. Affordable for SMBs no per user gouging like enterprise suites.

What is your favorite aspect of this product?

For us Teamspaces were a game changer. Our remote team shares project folders with granular permissions and real time co editing in Sheets/Docs feels smooth even on spotty WiFi. Search finds stuff buried in PDFs instantly which saved my bacon during last quarters audit scramble.

What do you dislike most about this product?

Desktop app sync lags behind OneDrive specifically with large folders over 5GB it will pause randomly and eat battery on laptops. External sharing links expire too aggressively frustrating clients who bookmark them. No easy way to bulk archive older versions clogs storage fast

What recommendations would you give to someone considering this product?

Jump in if you are already on Zoho One 14 day trial lets you migrate a test folder quick. Pair with good antivirus since its file heavy great for teams under 50 but scale to Enterprise plan early for admin controls.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sam A.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Smart File Management for Growing Teams

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho WorkDrive stands out with its team-based file management and deep integration across Zoho apps. It's built with collaboration in mind, especially for organized team workspaces.

What is your favorite aspect of this product?

Easy to set up team folders, assign roles, and manage file access without IT help. It simplifies how we share and collaborate across departments.

What do you dislike most about this product?

The mobile app experience could be smoother and external file sharing options sometimes feel restrictive compared to other platforms like Google Drive or Dropbox.

What recommendations would you give to someone considering this product?

If you are already using other Zoho tools, WorkDrive is a perfect fit. Spend time organizing your team folders and setting proper permissions from the start—it pays off in the long run.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Opeyemi David A.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

A great tool for sales engagement

Likeliness to Recommend

7 /10

What differentiates Zoho WorkDrive from other similar products?

It's CRM integration

What is your favorite aspect of this product?

How it's interconnected to different Zoho Tools

What do you dislike most about this product?

To rigid for new users

What recommendations would you give to someone considering this product?

Good for sales comms

Pros

Continually Improving Product
Reliable
Effective Service
Caring

Cons

Commodity Features
Inhibits Innovation

How We Deliver

Events

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Need Assistance?

Awards & Recognition

Zoho WorkDrive Ratings

89 Likeliness to Recommend

90 Plan to Renew

2 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Large File Optimization Contains optimizations for transfers of large files.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Document Management

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Charanjeet S.

WorkDrive Smart team file hub

Likeliness to Recommend

Pros

Sam A.

Smart File Management for Growing Teams

Likeliness to Recommend

Pros

Opeyemi David A.

A great tool for sales engagement

Likeliness to Recommend

Pros

Cons

Most Popular Zoho WorkDrive Comparisons

Google Drive

Dropbox Business

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Schedule Your Call

2
Since last award

Feature Ratings

Drag and Drop User Interface

Team Collaboration

Access Control and Rights Management

Cognitive Content Services

Enterprise Grade Security Controls

Data Loss Prevention

Audit Trail

3rd-Party Integrations

Task Management and Workflow

Real-Time Synchronization

Large File Optimization

Vendor Capability Ratings

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Availability and Quality of Training