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Zoho

Zoho WorkDrive

Composite Score

8.7 /10

CX Score

8.9 /10

49 Reviews Write a Review

What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

4% Neutral

96% Positive

Pros

Performance Enhancing
Effective Service
Over Delivered
Transparent

Feature Ratings

Average 85

Cognitive Content Services

Drag and Drop User Interface

Team Collaboration

Large File Optimization

Access Control and Rights Management

Audit Trail

Mobility Support

3rd-Party Integrations

Real-Time Synchronization

Electronic Signatures

Enterprise Grade Security Controls

Vendor Capability Ratings

Average 84

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Also Featured in...

Document Management

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Enterprise Content Management - Midmarket

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Zoho WorkDrive Reviews

Avichal S.

Role: Sales Marketing
Industry: Media
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2024

Zoho services are not for masses

Likeliness to Recommend

8 /10

What differentiates Zoho WorkDrive from other similar products?

I have already mentioned the same in my comments on the last page. It offers good services at a cost which is certainly has its metrits but at the same time, if one can use free services in case they are not looking at customization.

What is your favorite aspect of this product?

It's glitch free and its custiomer support. They are quick and helpful.

What do you dislike most about this product?

I do not dislike but not sure if they can target all organisations, I think they are working for very limited users

What recommendations would you give to someone considering this product?

I think one should definitely try Zoho services before making any decision

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Operations
Industry: Transportation
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2024

"Ace it with cloud storage of all kinds of files"!

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Atul G.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

User-friendly and efficient drive

Likeliness to Recommend

8 /10

What differentiates Zoho WorkDrive from other similar products?

Custom branding, Team-oriented collaboration, integration with Zoho-suite,

What is your favorite aspect of this product?

My favorite aspects of Zoho WorkDrive is its efficient team collaboration feature

What do you dislike most about this product?

Limited integration with third party application

What recommendations would you give to someone considering this product?

One should consider it by accessing their integration need, pricing and plans of Zoho. Also check for Customization options such as access control and branding.

Pros

Continually Improving Product
Performance Enhancing
Inspires Innovation
Security Protects

How We Deliver

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

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Awards & Recognition

Zoho WorkDrive Ratings

89 Likeliness to Recommend

1 Since last award

95 Plan to Renew

2 Since last award

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Large File Optimization Contains optimizations for transfers of large files.

Access Control and Rights Management Ability to discretely control who can access the file.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Document Management

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Avichal S.

Zoho services are not for masses

Likeliness to Recommend

Pros

"Ace it with cloud storage of all kinds of files"!

Likeliness to Recommend

Pros

Atul G.

User-friendly and efficient drive

Likeliness to Recommend

Pros

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Title

1
Since last award

2
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Feature Ratings

Cognitive Content Services

Drag and Drop User Interface

Team Collaboration

Large File Optimization

Access Control and Rights Management

Audit Trail

Mobility Support

3rd-Party Integrations

Real-Time Synchronization

Electronic Signatures

Enterprise Grade Security Controls

Vendor Capability Ratings

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Vendor Support