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Zoho

Zoho WorkDrive

Composite Score

8.6 /10

CX Score

8.9 /10

93 Reviews Write a Review

What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Document Management category

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

5% Neutral

95% Positive

Pros

Performance Enhancing
Effective Service
Efficient Service
Respectful

Feature Ratings

Average 84

Document Hosting

Document Sharing

Searchability

Editor Functions

Security and Access Control

Check Out Check in

Publication Workflow

Indexing and Classification

Access Tracking

Metrics and Reporting

Version Control

Vendor Capability Ratings

Average 82

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

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Enterprise Content Management - Midmarket

Translation missing: en.product_page.ratings.score 7.9

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Tushar K.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Excellent product !!

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho is having good traning user guide for the product, helps new joiner to understand.

What is your favorite aspect of this product?

Good navigation and help

What do you dislike most about this product?

not really

What recommendations would you give to someone considering this product?

Good product to start with project.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kevin K.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Good product for file management.

Likeliness to Recommend

7 /10

What differentiates Zoho WorkDrive from other similar products?

Provides realtime statistics. You can share files and folders with people outside your organization. Built in productivity tool. Has mobile a d desktop apps.

What is your favorite aspect of this product?

External sharing capability.

What do you dislike most about this product?

Cost implication. Storage limitation and additional cost implication for additional storage.

What recommendations would you give to someone considering this product?

Zoho is compliant with industry standards such as GDPR. Helps manage files and folders efficiently.

Pros

Efficient Service
Effective Service
Caring
Respectful

Avichal S.

Role: Sales Marketing
Industry: Media
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2024

Zoho services are not for masses

Likeliness to Recommend

8 /10

What differentiates Zoho WorkDrive from other similar products?

I have already mentioned the same in my comments on the last page. It offers good services at a cost which is certainly has its metrits but at the same time, if one can use free services in case they are not looking at customization.

What is your favorite aspect of this product?

It's glitch free and its custiomer support. They are quick and helpful.

What do you dislike most about this product?

I do not dislike but not sure if they can target all organisations, I think they are working for very limited users

What recommendations would you give to someone considering this product?

I think one should definitely try Zoho services before making any decision

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Zoho WorkDrive Ratings

86 Likeliness to Recommend

1 Since last award

96 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Searchability DMSes generally allow for the ability to conduct searches on document content.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Tushar K.

Excellent product !!

Likeliness to Recommend

Pros

Kevin K.

Good product for file management.

Likeliness to Recommend

Pros

Avichal S.

Zoho services are not for masses

Likeliness to Recommend

Pros

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Feature Ratings

Document Hosting

Document Sharing

Searchability

Editor Functions

Security and Access Control

Check Out Check in

Publication Workflow

Indexing and Classification

Access Tracking

Metrics and Reporting

Version Control

Vendor Capability Ratings

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support