What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Respectful
- Fair
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Standard Templates
Management Interface
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
AI Tools
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
María José P.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
The fastest way to have an online presence
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I am a web programmer and in my years of career I have been able to help many companies in the creation and development of their websites and without a doubt, WordPress is the best tool to achieve quickly and economically, a high quality website that is quickly positioned in search engines.
What is your favorite aspect of this product?
I really like WordPress because you don't need to be an expert programmer to create your own website, which gives me the advantage when I deliver the web pages to my clients and teach them how to manage their own website. Another great advantage of WordPress is that you can position the pages with an additional blog, since you have the option to create your articles optimized with SEO and thus achieve better reach and visualization in search engines. It has helped me a lot in the creation of online stores, as I can easily add all the inventory that is in stock.
What do you dislike most about this product?
If you want to make your website and you do not have any knowledge in the area, you can certainly do it, but the results will not look professional. Some options are limited such as templates, although some of them can be modified, as I mentioned, you must have a great knowledge of the program to be able to do it.
What recommendations would you give to someone considering this product?
My recommendation is that, if you want to have an online presence, with a software that is not expensive and easy to use, WordPress is undoubtedly the best for creating websites. If you have no knowledge in web design and creation and you have little budget, WordPress is a great option to start with your website, as long as you document well, so that the results are as expected.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Mohit G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
One stop shop for bloggers
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ease of use
What is your favorite aspect of this product?
Extremely easy to understand your way around this product
What do you dislike most about this product?
Extremely slow on Mac
What recommendations would you give to someone considering this product?
Excellent for first-timer bloggers
Junaid K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Make your website without CODING
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress.com is a website that lets you create your own website without doing coding. Wordpress has a large market capitalisation as it is a pioneer in no-coding website development platforms.
What is your favorite aspect of this product?
We can drag and drop various components that we want to be displayed on our website. We can also add audio and video players by clicking on that plugin.
What do you dislike most about this product?
Wordpress is a brilliant concept that helps the non technical people to create and update regularly their own website. Hence, i do not dislike anything about it
What recommendations would you give to someone considering this product?
If you want to build norMal websites then this a great platform. If you want to build heavy usage website like amazon then you should go for coding
Pros
- Helps Innovate
- Unique Features
- Saves Time
- Respectful
