What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Respectful
- Fair
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Standard Templates
Management Interface
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
AI Tools
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Sanya S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Wordpress - easy to Make
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress.com is very user-friendly platform, even for new users. It is affordable and provides customisation. It provides built-in drag and drop editor, a built-in blog, and a variety of themes and plugins.
What is your favorite aspect of this product?
My favourite aspect of this product is customisation, drag and drop feature. It is affordable and support system is too good.
What do you dislike most about this product?
Wordpress.com don't provide access to underlying code, this limits the customisation of code. Also, it owns website data, it can delete or modify one's website at any time. Wordpress.com premium is too costly.
What recommendations would you give to someone considering this product?
Overall, Wordpress.com is good platform to learn and try colour combinations for own website, it provides simple drag and drop. But when one want to change in code, it is not possible in wordpress.com. Also, it can change one's website any time. So, one can try this for learning basis not for dependable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Francisco M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
IT is the best solution for any bussiness
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Great capability to customize
What is your favorite aspect of this product?
Code Freandly in PHP
What do you dislike most about this product?
Sometimes is a quite slow
What recommendations would you give to someone considering this product?
It is the best solution for middle and littles companies
Pros
- Helps Innovate
- Altruistic
- Reliable
- Enables Productivity
Cons
- Wastes Time
- Security Frustrates
Przemysław P.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Jun 2023
This is the way to create web content
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is distinguished by the possibility of creating your own add-ons with virtually no limits. It contains hundreds of ready-made additions, but if we don't find what we need, we can always create something ourselves.
What is your favorite aspect of this product?
Flexibility, I can create unconventional solutions and easily introduce my modifications, whether in the entire templates or in the available add-ons.
What do you dislike most about this product?
Security could definitely be improved. WordPress contains many elements that are vulnerable to hacker attacks. You always need to remember to check security reports and update add-ons, which could be more automated.
What recommendations would you give to someone considering this product?
A great solution, easy to use for everyone, not just a technical person. Many customization options in WordPress make it a very friendly and very good tool.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
