What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Respectful
- Fair
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Standard Templates
Management Interface
E-Commerce Integration
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
AI Tools
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Shivam S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Best Software for website making
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Its very easy to use
What is your favorite aspect of this product?
Its usability
What do you dislike most about this product?
nothing important
What recommendations would you give to someone considering this product?
Highly Recommended to Everyone
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Amit C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Easy to make website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Its user-friendly interface, extensive theme library, and powerful blogging capabilities. With its robust content management system, built-in SEO tools, and seamless integration with various plugins, It Offers individuals and businesses to create and manage their website.
What is your favorite aspect of this product?
It have many capabilities we can create blogs, ecommerce website, as per our business needs, And there are so many plugins available which make life easier to manage and handle business use cases.
What do you dislike most about this product?
The charge is little bitter higher for a New user, It should be set upon demographly, and they should bring more support and plugins for ecom, or shopify will take all the market share
What recommendations would you give to someone considering this product?
I highly recommend WordPress.com for its versatile capabilities, including blog and e-commerce website creation. The abundance of plugins simplifies managing and adapting the platform to various business needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jhinie C.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Quality Features!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress.com is a fully hosted solution unlike other similar products. No need to find a separate hosting for your website as it takes care of hosting, backups, security, and software updates.
What is your favorite aspect of this product?
My favorite aspect of this product is its ease of use. Wordpress.com has a user-friendly interface and intuitive design. It offers a simple setup process and an easy-to-use editor, making it accessible to beginners.
What do you dislike most about this product?
One downside of Wordpress.org is its plugin limitations. Its plugin options are limited. This can restrict the ability to add certain functionalities to your website.
What recommendations would you give to someone considering this product?
I would recommend estimating resource requirements first before purchasing the product. Consider current needs and select an appropriate plan that accommodates your website needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
