What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Fair
- Reliable
- Respectful
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
AI Tools
Content Workflow Management
Standard Templates
Management Interface
E-Commerce Integration
Social Media Integration
Digital Asset Management
Analytics and Reporting
Content Security
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Amber F.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Smooth, efficient, functional, reliable!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Simplicity, customization options, integrations.
What is your favorite aspect of this product?
It's very easy to use, requires minimal lift to maintain, and makes everything smoother and more polished looking.
What do you dislike most about this product?
I wish there were more standard integrations.
What recommendations would you give to someone considering this product?
If you're looking to get started quickly, WordPress is the tool for you! It was so easy to learn and navigate especially for someone brand new to the tool! It's very intuitive as well and you don't need the equivalent of a CS degree to get great, professional results.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Edimar B.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Mar 2024
Its complicated to start without help
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
A large and active community of users, developers, and support resources, including forums, documentation, and tutorials.
What is your favorite aspect of this product?
The availability of various themes and customization options to create unique and visually appealing websites tailored to their needs.
What do you dislike most about this product?
For beginners, learning curve is complicated when it comes to understanding all the features, settings, and customization options available.
What recommendations would you give to someone considering this product?
Join the WordPress.com community forums, it will help a lot.
Pros
- Transparent
- Continually Improving Product
- Performance Enhancing
- Unique Features
Shivam V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Fantastic platform for beginners
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com stands out with its user-friendly interface, customizable themes, and extensive plugin ecosystem, making website creation easy for users without technical expertise.
What is your favorite aspect of this product?
I love how easy it is to create and manage a professional website on WordPress.com, thanks to its user-friendly interface.
What do you dislike most about this product?
One thing I dislike about WordPress.com is the limited flexibility and customization options compared to the self-hosted WordPress.org platform.
What recommendations would you give to someone considering this product?
Explore WordPress.com's themes and plugins to ensure they fit your needs. Be aware of its limitations compared to self-hosted WordPress.org. Great for beginners but understand its features and limitations.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
