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Wix Scheduling Logo
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Wix.com

Wix Scheduling

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Wix Scheduling
7.8 /10

What is Wix Scheduling?

Wix is a complete online scheduling software that lets clients book appointments or services and pay online, hosts sessions online with Zoom to reach clients anywhere, manage calendars, staff, attendance and clients, get analytics to track your business performance and run your business from any device with the Wix app.

Company Details


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Awards & Recognition

Wix Scheduling won the following awards in the Appointment Scheduling category

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Wix Scheduling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix Scheduling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

Up 1
Since last award

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
89%
Conflict Resolution:
95%
Strategy & Innovation:
84%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix Scheduling?

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7% Negative
4% Neutral
89% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 80

Scheduling Link Creation

86

Availability Preferences

83

Real-Time Calendar View

82

Mobile

82

Automated Notifications

82

Payment Processing

80

Calendar Integration

78

Customizable Branding

76

Analytics and Reporting

75

3rd Party Integration

72

Vendor Capability Ratings

Average 80

Availability and Quality of Training

85

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

80

Ease of Customization

80

Business Value Created

79

Quality of Features

78

Ease of IT Administration

77

Vendor Support

77

Breadth of Features

76

Product Strategy and Rate of Improvement

75

Wix Scheduling Reviews

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

A bit pricy but worth it

Likeliness to Recommend

8 /10

Pros

  • Effective Service
  • Saves Time
  • Transparent
  • Helps Innovate

Gift M.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Wix Bookings offers seamless integration

Likeliness to Recommend

8 /10

What differentiates Wix Scheduling from other similar products?

Seamless Wix website integration, user-friendliness, customization, and mobile responsiveness distinguish Wix Bookings.

What is your favorite aspect of this product?

My favorite aspect of this product is the Mobile responsiveness

What do you dislike most about this product?

It lacks certain advanced features that are available in dedicated booking and scheduling software.

What recommendations would you give to someone considering this product?

Determine if Wix Bookings integrates with any other software or tools your business relies on, such as email marketing platforms or accounting software.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Robert D.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Great starting point for an e-commerce business

Likeliness to Recommend

5 /10

What differentiates Wix Scheduling from other similar products?

It’s pricing plans are great for the price. Although overall quality and reliability is not good, it has a fantastic broad range of products. I would recommend to anyone starting a business, but for any meaningful growth, they should upgrade to another system. For the price, wix is great but not a long term solution.

What is your favorite aspect of this product?

Subscriptions and the ability the add multiple classes to a single checkout is fantastic.

What do you dislike most about this product?

It’s reliability is not good. The widgets offered are slow and not too responsive. There isn’t enough customisation offered with booking products.

What recommendations would you give to someone considering this product?

As a start, this is will cover all your commerce needs. It’s simple, user friendly and will help you get your business going really quickly.

Pros

  • Trustworthy
  • Respectful
  • Effective Service
  • Caring

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Commodity Features

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