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Wix Bookings Logo
Wix Bookings Logo
Wix.com, Inc

Wix Bookings

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Wix Bookings
7.7 /10

What is Wix Bookings?

Wix is a complete online scheduling software that lets clients book appointments or services and pay online, hosts sessions online with Zoom to reach clients anywhere, manage calendars, staff, attendance and clients, get analytics to track your business performance and run your business from any device with the Wix app.

Company Details


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Awards & Recognition

Wix Bookings won the following awards in the Appointment Scheduling category

Wix Bookings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix Bookings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

Up 2
Since last award

92 Plan to Renew

Up 2
Since last award

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
87%
Conflict Resolution:
95%
Strategy & Innovation:
82%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix Bookings?

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8% Negative
4% Neutral
88% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Trustworthy
  • Altruistic

Feature Ratings

Average 79

Scheduling Link Creation

86

Availability Preferences

82

Payment Processing

81

Mobile

81

Real-Time Calendar View

80

Automated Notifications

79

Calendar Integration

77

Customizable Branding

76

Analytics and Reporting

75

3rd Party Integration

72

Vendor Capability Ratings

Average 79

Ease of Implementation

85

Availability and Quality of Training

85

Usability and Intuitiveness

83

Business Value Created

80

Ease of Data Integration

79

Quality of Features

78

Ease of Customization

78

Vendor Support

77

Breadth of Features

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

74

Wix Bookings Reviews

Matthew Lucca C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Wix Bookings leader in reservations.

Likeliness to Recommend

9 /10

What differentiates Wix Bookings from other similar products?

It is an excellent appointment scheduling software that is distinguished by its ease of use and compatibility with secure online and offline payment methods such as PayPal, Stripe, and more.

What is your favorite aspect of this product?

Ease of use, simplified appointment scheduling, automatic updates, secure online/offline payment methods.

What do you dislike most about this product?

Not necessary, I like Wix Bookings.

What recommendations would you give to someone considering this product?

It's the most versatile appointment scheduling platform I know, offering many advanced additional features, multiple plugins, multiple payment providers, and more.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features
  • Under Delivered

Umar Z.

  • Role: Operations
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use and friendly user interface

Likeliness to Recommend

8 /10

What differentiates Wix Bookings from other similar products?

difference is in the product integration with 3rd party apps is easier than order products and software

What is your favorite aspect of this product?

the user interface is very friendly

What do you dislike most about this product?

i think the dashboard and user functionality could use an upgrade

What recommendations would you give to someone considering this product?

be sure to know you want to obtain before making a purchase. Consultation with them would be most effective before making a purchase.

Pros

  • Reliable
  • Inspires Innovation
  • Caring
  • Fair

Cons

  • Under Delivered
  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

A bit pricy but worth it

Likeliness to Recommend

8 /10

Pros

  • Effective Service
  • Saves Time
  • Transparent
  • Helps Innovate

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