What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Scheduling
Time and Attendance
Position Management
Self-Service Applicant Portal
Workforce Planning
Performance Management
Talent Management
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Workforce Management - Enterprise
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Payroll
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Talent Management
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Benefits Administration
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UKG Pro Screenshots
UKG Pro Downloads
UKG Pro Videos
UKG Pro
Transform your organization with a truly connected global workforce experience — moving beyond traditional definitions of human capital management (HCM) to look further and combine transformative HR technology with robust payroll functionality and deeper workforce management capabilities.
Payroll
UKG Pro Reviews
Monika S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2025
Reliable and easy to use.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro offers clear and transparent features which enable employees to access their details and reports on tasks and also communicate effectively.
What is your favorite aspect of this product?
With UKG Pro it's easy to mark the attendance, apply for leave, assign tasks and track tax details automatically these reduces on errors and mistakes as reports concerning payslips and employees records can be accessed and downloaded for manual assessments also.
What do you dislike most about this product?
Users interface may require update for efficient workflow.
What recommendations would you give to someone considering this product?
UKG Pro automates work and simplify tax calculations and also keep on tracking attendance reducing on manual efforts.
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Inspires Innovation
Neha B.
- Role: Human Resources
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Sep 2025
A powerful all in one hcm platform
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Global compliance Workforce analytics
What is your favorite aspect of this product?
Unified platform Good reporting and analytics
What do you dislike most about this product?
Support and customer service issues Complexity
What recommendations would you give to someone considering this product?
Clarify your requirement Vendor support
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Caring
Rajesh C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2025
Best In Use
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Features are much better than other HCM Products.
What is your favorite aspect of this product?
Customization and Integrations Features
What do you dislike most about this product?
Analytics are pretty complex
What recommendations would you give to someone considering this product?
Must buy it to smoothen the Organization Process.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Caring
