This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
UKG Pro Logo Award Winner Product Badge
UKG Pro Logo Award Winner Product Badge
UKG

UKG Pro

Composite Score
8.2 /10
CX Score
8.3 /10
UKG Pro
8.2 /10

What is UKG Pro?

UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

UKG Pro won the following awards in the Human Capital Management - Enterprise category

Filter By

UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

3
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

4% Negative
11% Neutral
85% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Altruistic

Feature Ratings

Average 77

Employee Record

83

Payroll Administration

82

Scheduling

78

Time and Attendance

78

Self-Service Applicant Portal​

77

Position Management

77

Workforce Planning

76

Performance Management

76

Learning and Development

75

Talent Management

75

Talent Acquisition

75

Vendor Capability Ratings

Average 77

Availability and Quality of Training

81

Breadth of Features

80

Business Value Created

80

Quality of Features

78

Usability and Intuitiveness

77

Ease of IT Administration

76

Ease of Data Integration

75

Ease of Implementation

75

Product Strategy and Rate of Improvement

74

Ease of Customization

74

Vendor Support

72

UKG Pro Screenshots

UKG Pro Downloads

UKG Pro Videos

UKG Pro Reviews

  • Role: Human Resources
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Longer implementation but totally worth it!

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Friendly Negotiation
  • Security Protects
  • Helps Innovate
  • Role: Human Resources
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Customizable user friendly product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jessica H.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Features are great and easy to use.

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

UKG is an intuitive software solution that provides a one system of record for employee data. This makes it easy to report on that data. In addition, they provide excellent security features to protect our data from breaches.

What is your favorite aspect of this product?

Payroll is my favorite aspect. It is seamless and easy to use. All employee data processes into payroll without additional manual data entry.

What do you dislike most about this product?

Standard reports. They are nice but not easy to export and manipulate.

What recommendations would you give to someone considering this product?

I would recommend bringing in as much history as possible and really consider changing your processes to fit the system versus having the system fit your processes.

Pros

  • Inspires Innovation
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Security Protects

Most Popular UKG Pro Comparisons