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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Lindsey G.

  • Role: Student Academic
  • Industry: Food and Beverage
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use and great to see your organic success!

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

It offers great keyword optimized words and ideas.

What is your favorite aspect of this product?

To see how I’m ranking and how I can approve. And search volume of keywords.

What do you dislike most about this product?

The price is a little high for basic bloggers.

What recommendations would you give to someone considering this product?

The backend provides valuable info for growing your organic traffic.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Effective Service

Tim T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Easier to use than similar products in this space

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

SEMRush has more features and custom reports and is easier to use than similar products in this market space.

What is your favorite aspect of this product?

Position Tracking

What do you dislike most about this product?

I believe you're limited to 5 domains at a time when doing competitor research.

What recommendations would you give to someone considering this product?

If you're doing any manual share of voice tracking you'll appreciate this tool. It saves so much time.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Altruistic

Shubhi S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Intuitiveness

What is your favorite aspect of this product?

Ideas section

What do you dislike most about this product?

Pricing could be better

What recommendations would you give to someone considering this product?

Analyse the requirement first. Check the number of users you would need along with the number of projects and site audit pages.

Pros

  • Includes Product Enhancements
  • Friendly Negotiation
  • Efficient Service
  • Effective Service

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