What is Semrush?
Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Semrush?
Pros
- Performance Enhancing
- Trustworthy
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Keyword Research
Competition Analysis
Rank Tracking
Content Optimization
Backlink Tools
Analytics and Reporting
Auditing
On-Page Tracker/Optimization
Local SEO
Alerts
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Website Analytics
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Customer Intelligence
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Competitive Intelligence
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Semrush Reviews
Ashish A.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted May 2021
Easy to use but very less support
Likeliness to Recommend
What differentiates Semrush from other similar products?
It has a great ran analysis and tracking of projects from the set of keywords wherein we get to know share of voice at a very affordable price
What is your favorite aspect of this product?
Share of voice tracking and on page opportunity analysis along with competitive positioning
What do you dislike most about this product?
There is very less supplier support on a lot of things right from the setup and everything
What recommendations would you give to someone considering this product?
Talk to the suppliers to help with some setup. they follow up for sales and then would take the back seat. They need to manage things in the beginning for the setup
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Fair
Cons
- Vendor Friendly Policies
- Vendor's Interest First
Alice N.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2021
Lots of features to use, in depth data but pricey
Likeliness to Recommend
What differentiates Semrush from other similar products?
In depth data details
What is your favorite aspect of this product?
Traffic analyse
What do you dislike most about this product?
Pricey, hard to navigate for 1st timer
What recommendations would you give to someone considering this product?
Its a good product but can be overwhelming
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Mark W.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted May 2021
Easy to use and keeps us informed
Likeliness to Recommend
What differentiates Semrush from other similar products?
Ease of use
What is your favorite aspect of this product?
Daily emails which let us know our current rankings and alert us to any issue we need to resolve.
What do you dislike most about this product?
Pages per audit is too low for the price we are paying.
What recommendations would you give to someone considering this product?
Spend time getting to know how to use the product and work with the site audit results to improve your code.
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing