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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Ted K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

SEM Rush provides good data for understanding SEO

Likeliness to Recommend

6 /10

What differentiates Semrush from other similar products?

It has more tools included in standard pricing.

What is your favorite aspect of this product?

Keyword research and content ideas.

What do you dislike most about this product?

Their backlink audit is too aggressive and advises the removal of links that are actually beneficial.

What recommendations would you give to someone considering this product?

The amount of data generated can be overwhelming. Start with one aspect at a time.

Pros

  • Caring
  • Respectful
  • Helps Innovate
  • Reliable

Cons

  • Charges for Enhancements

Kristal A.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

One stop SEO Shop

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

We can plug in competitor and keyword information seamlessly on the fly for a quick analysis.

What is your favorite aspect of this product?

Doman overview, Keyword research and keyword magic

What do you dislike most about this product?

When having additional users, the credits system, while it allows customization can be a bit cumbersome.

What recommendations would you give to someone considering this product?

Take the time to watch the introductory videos, join the social groups and participate in the webinars to get the full experience.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Helps Innovate
  • Reliable

Matthew W.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

for the price, nothing compares

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

one-stop tool

What is your favorite aspect of this product?

keyword research

What do you dislike most about this product?

not really anything at this point

What recommendations would you give to someone considering this product?

find another tool that does everything semrush does

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Transparent

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