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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

Analytics and Reporting

84

Auditing

83

On-Page Tracker/Optimization

83

Local SEO

81

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

85

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

78

Semrush Reviews

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2021

The all-in-one for inhouse marketing professionals

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Effective Service
  • Inspires Innovation
  • Fair

Betty B.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Robust amount of search tools and data

What is your favorite aspect of this product?

Magic keyword tool

What do you dislike most about this product?

Can be daunting at first and takes a bit of time to understand all the various tool offerings

What recommendations would you give to someone considering this product?

Trial the product and see if it will help provide insight that you could not have found elsewhere

Pros

  • Respectful
  • Trustworthy
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Generous

Rocco F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2021

We love SEMRush for all our SEO needs

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

SEMRush has amazing customer service and is always willing to help when an issue occurs.

What is your favorite aspect of this product?

I love having the ability to know exactly what is going on with our SEO and if something is wrong, there are great directions on how to fix it.

What do you dislike most about this product?

There can be an overwhelming amount of data and information to go through.

What recommendations would you give to someone considering this product?

Give it a shot, you have nothing to lose!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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