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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

Analytics and Reporting

84

Auditing

84

On-Page Tracker/Optimization

83

Local SEO

81

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

85

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

78

Semrush Reviews

Miloni S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Good SEO Tool

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

There are plenty of wonderful features provided by the tool. They are really helpful.

What is your favorite aspect of this product?

Keyword research tool is really amazing. Helps finding topics and keywords.

What do you dislike most about this product?

Pricing policy needs improvement.

What recommendations would you give to someone considering this product?

It is really good tool for SEO, but not better than Aherfs.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Adam S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Excellent enterprise SEO suite

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush offers a broader set of tools and focuses than the enterprise competitors we've used (Ahrefs, Moz) and some point players (SpyFu). It's one-stop shopping for competitor analysis, PPC, keywords, backlinks, site performance and a ton more.

What is your favorite aspect of this product?

Set up correctly, Projects can run your workday. It shows site health, backlinks, visibility, mentions, social and more in one view. The breadth of information is fantastic.

What do you dislike most about this product?

Setup takes skill and time. Out of the box, you'll only get 10% of what Semrush is capable of. You need to put the effort in (and it's not always explained outside of experience) to get what you really need. Some pricing things (e.g., projects) can be a little nickel-and-dimey.

What recommendations would you give to someone considering this product?

Think about what you really need from a tool. If it's just "see what competitors are advertising on," you can get away with a far cheaper spend with SpyFu. If it's raw site monitoring, there are tools for that, too. Semrush can run an entire agency (or at least a digital marketer's day). If that's what you need, this is our favorite option.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Priyank S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Fabulous tool for all SEO needs.

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Semrush allows to analyse your site performance very well.

What is your favorite aspect of this product?

It helps to generate New Content Ideas and very well analyse the competition.

What do you dislike most about this product?

Sometimes It shows wrong data for keywords research.

What recommendations would you give to someone considering this product?

Very Good product for SEO beginners and Store owners.

Pros

  • Inspires Innovation
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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