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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Kiranjit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Best SEO Tool

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

It helps in doing the comprehensive keyword research and rank tracking.

What is your favorite aspect of this product?

Social Media management is the best aspect of using Semrush.

What do you dislike most about this product?

It shows the last backlinks which is not good at all.

What recommendations would you give to someone considering this product?

Use all the features of it for better experience.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Salih K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Apart from Keyword History, Great Tool

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Semrush differentiates itself from the other in terms of providing every tool for Marketing operations that's needed.

What is your favorite aspect of this product?

Especially great for competitor ad knowledge.

What do you dislike most about this product?

Keyword history is not updated, it goes back to ages.

What recommendations would you give to someone considering this product?

I would recommend the others, new tools first.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Apurva S.

  • Role: Public Sector
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Outstanding Software For Every Professional

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush is a full on package for creating audit report, keywords research and also for checking website errors.

What is your favorite aspect of this product?

Keyword research and comparing the competitor keywords is my favorite aspect of using this software.

What do you dislike most about this product?

The pricing around adding the users is the thing I dislike in Semrush.

What recommendations would you give to someone considering this product?

This software is very easy to use and can help you in doing the SEO of the website.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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