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Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Auditing

83

Analytics and Reporting

83

Content Optimization

83

Backlink Tools

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Breadth of Features

84

Business Value Created

84

Quality of Features

84

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

77

Semrush Reviews

Priyadarshi U.

  • Role: Consultant
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Comprehensive analytics tool

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

SEMrush stands out for its comprehensive suite of digital marketing tools, including SEO, PPC, content marketing, and social media management, combined with extensive competitive intelligence features, making it a one-stop solution for online marketing strategies.

What is your favorite aspect of this product?

Its robust keyword research and analysis tools, which provide valuable insights for optimizing website content and improving search engine rankings

What do you dislike most about this product?

SEMrush's pricing can be relatively high, especially for smaller businesses or individuals with limited budgets.

What recommendations would you give to someone considering this product?

Maximize SEMrush's potential by setting clear goals, exploring core features, and staying updated on new tools and integrations.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Adeel A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2026

Powerful insights with room for better flexibility

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

What sets Semrush apart for me is how much information it brings together in one place. It gives quick access to competitor insights, keyword data, and site performance without needing multiple tools. The interface also makes it easy to move between research, tracking, and reporting, which helps speed up day‑to‑day work.

What is your favorite aspect of this product?

My favorite aspect of Semrush is how quickly it gives useful insights. Whether it’s checking keyword trends, reviewing competitor activity, or looking at site issues, everything is easy to find and understand. It saves a lot of time compared to switching between different tools.

What do you dislike most about this product?

What I dislike most about Semrush is that some of the more detailed reports and historical data are locked behind higher‑tier plans. It can feel limiting when you want deeper insights but have to upgrade just to access certain metrics. A bit more flexibility in the lower plans would make the experience better.

What recommendations would you give to someone considering this product?

If you’re considering Semrush, I’d recommend taking some time to explore the tools you’ll use most often. It’s a powerful platform, but the value really shows when you customize your dashboards and projects around your workflow. Also, think about which plan matches your needs, because some of the deeper features are only available on higher tiers. Starting with a clear sense of your goals will help you get the most out of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mervin Lance C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

the best seo tool if you only want to use 1

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

SEM Rush has better local SEO features compared to Ahrefs.

What is your favorite aspect of this product?

I like that it has almost everything related to SEO.

What do you dislike most about this product?

I don't really appreciate the pivot to digital marketing as a whole because it dilutes the focus of product development away from SEO.

What recommendations would you give to someone considering this product?

If you're an agency who's into a comprehensive digital marketing tool, you should consider SEMRush.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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