What is Semrush?
Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Semrush?
Pros
- Performance Enhancing
- Trustworthy
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Keyword Research
Competition Analysis
Rank Tracking
Content Optimization
Backlink Tools
Analytics and Reporting
Auditing
On-Page Tracker/Optimization
Local SEO
Alerts
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of Customization
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Website Analytics
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Customer Intelligence
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Competitive Intelligence
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Semrush Reviews
Berkay A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
User friendly interface
Likeliness to Recommend
What differentiates Semrush from other similar products?
Customer support
What is your favorite aspect of this product?
Competitor analysis
What do you dislike most about this product?
Integrations could be more
What recommendations would you give to someone considering this product?
Have a demo first
Pros
- Trustworthy
- Effective Service
- Over Delivered
- Includes Product Enhancements
Prathmesh C.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
good, usable
Likeliness to Recommend
What differentiates Semrush from other similar products?
easy to use
What is your favorite aspect of this product?
keyword search and trend show feature
What do you dislike most about this product?
a little old ui
What recommendations would you give to someone considering this product?
They can add more colors in there ui desgin
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jigme T.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Good but not great
Likeliness to Recommend
What differentiates Semrush from other similar products?
More features
What do you dislike most about this product?
It's expensive
What recommendations would you give to someone considering this product?
It's great and you'll love it
Pros
- Performance Enhancing
- Inspires Innovation
- Security Protects
- Continually Improving Product
Cons
- Less Efficient Service
- Vendor Friendly Policies
- Less Generous