What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Transparent
- Client's Interest First
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workforce Scheduling
Staffing
Attendance Management and Policies
Workforce Dashboards and Reporting
Time Capture Physical
Labor Costing and Splitting
Absence Management
Shift Management
Rate Policies
Workforce Planning and Forecasting
Time Capture Virtual
Vendor Capability Ratings
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Breadth of Features
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Ease of Customization
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Paycom Reviews
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Excellent product
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Oct 2023
Do not recommend.
Likeliness to Recommend
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Angela F.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
Easy to use platform, affordable quality!
Likeliness to Recommend
What differentiates Paycom from other similar products?
The customer service and ability to reach out and contact your account specialist and team makes a big impact to the quality of services.
What is your favorite aspect of this product?
Geo fencing and ability to call with questions and get an answer!
What do you dislike most about this product?
Since the pandemic the turn over has been a lot so many account specialist have no real experience or knowledge of the system. With that said they still make an effort to get an answer for you which is much appreciated.
What recommendations would you give to someone considering this product?
Implementation is key. Please make sure to be clear about expectations and what you are looking for the system to do for you. They can build around it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing