Odoo Customer Reviews 2025 | Warehouse Management Systems

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Odoo

Composite Score

6.1 /10

CX Score

6.1 /10

5 Reviews Write a Review

What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

72 Likeliness to Recommend

77 Plan to Renew

73 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 51%
Negotiation and Contract:: 62%
Conflict Resolution:: 87%
Strategy & Innovation:: 45%
Service Experience:: 84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+67 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

23% Negative

0% Neutral

77% Positive

Pros

Trustworthy
Effective Service
Respectful
Acts with Integrity

Cons

Under Delivered
Less Performance Enhancing
Slower Product Innovation

Feature Ratings

Average 75

Purchasing

Location Management

Returns Management

Invoice Management

Inventory Management

Analytics and Reporting

Receiving and Put-Away

Pick, Pack & Load

Forecasting and Planning

Shipping Management

Labour Management

Vendor Capability Ratings

Average 73

Ease of Customization

Usability and Intuitiveness

Business Value Created

Vendor Support

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Breadth of Features

Also Featured in...

Accounting - Enterprise

Translation missing: en.product_page.ratings.score 8.1

View Odoo in this category (opens in a new tab)

Enterprise Resource Planning - Midmarket

Translation missing: en.product_page.ratings.score 7.7

View Odoo in this category (opens in a new tab)

Odoo Reviews

Rodgers S.

Role: Sales Marketing
Industry: Electronics
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use and maintain

Likeliness to Recommend

8 /10

What differentiates Odoo from other similar products?

Easily customizable

What is your favorite aspect of this product?

Reports and customization

What do you dislike most about this product?

All is good. Nothing negative

What recommendations would you give to someone considering this product?

Please move with speed and purchase this software. It will give you peace

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

PRIYAM V.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Well suited for sales & inventory management.

Likeliness to Recommend

8 /10

What differentiates Odoo from other similar products?

-Odoo has bundled smart APIs to integrate with third party applications. -It offers easy customization in all the modules. -Can be accessed through any device. -In Odoo, POs can be linked directly with receipts & inventory. It is efficient in removing redundancies.

What is your favorite aspect of this product?

Easy customization provides personalized experience to all the users.

What do you dislike most about this product?

-Slower navigation in email marketing workflows. -Most of the modules have a steep learning curve. -Localization & non translation issues exist in most modules. -Various free add-ons have been converted to paid offerings.

What recommendations would you give to someone considering this product?

This suite of business apps will cover all your needs.

Pros

Enables Productivity
Effective Service
Respectful
Includes Product Enhancements

Cons

Under Delivered

Christopher O.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Workflow Revolution With The Right Version!

Likeliness to Recommend

6 /10

What differentiates Odoo from other similar products?

Ability to automate pricing of items on our eprocurement platform directly via Odoo

What is your favorite aspect of this product?

It's Price list feature, for price automation.

What do you dislike most about this product?

Integration of other applications with Odoo is too cumbersome.

What recommendations would you give to someone considering this product?

Understand your business needs, pay careful attention to the available versions, choose the one suitable for your business needs.

Pros

Trustworthy
Caring
Respectful
Client Friendly Policies

Cons

Less Productive
Inhibits Innovation
Slower Product Innovation

How We Deliver

Odoo

What is Odoo?

Company Details

Need Assistance?

Odoo Ratings

72 Likeliness to Recommend

77 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+67 Net Emotional Footprint

How much do users love Odoo?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Purchasing Storing of supplier information in one place and syncs to inventory levels to manage procurements.

Location Management Track inventory and view up-to-date inventory information across multiple locations and define physical and virtual warehouse locations.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Invoice Management Includes invoice creation, invoice capturing, invoice approval, and invoice payments.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Receiving and Put-Away Record and direct workers to to the best location to shelve the product.

Pick, Pack & Load Sort and print picking lists and then direct workers to the place where the product is stored and calculate the type and amount of packaging for orders.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Labour Management Automated schedulers plan and forecast workers needed by day and job type according to procurement and shipping schedules, estimate costs and track key KPIs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Accounting - Enterprise

Enterprise Resource Planning - Midmarket

Odoo Reviews

Rodgers S.

Easy to use and maintain

Likeliness to Recommend

Pros

PRIYAM V.

Well suited for sales & inventory management.

Likeliness to Recommend

Pros

Cons

Christopher O.

Workflow Revolution With The Right Version!

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Purchasing

Location Management

Returns Management

Invoice Management

Inventory Management

Analytics and Reporting

Receiving and Put-Away

Pick, Pack & Load

Forecasting and Planning

Shipping Management

Labour Management

Vendor Capability Ratings

Ease of Customization

Usability and Intuitiveness

Business Value Created

Vendor Support

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Breadth of Features