What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
2
Since last award
90 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Efficient Service
- Respectful
- Transparent
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Procurement Management
Human Capital Management
Analytics and Reporting
Accounting and Financial Management
Industry Specific Capabilities
Supply Chain Management
Service Management
BI and Performance Management
Customer Relationship Management
Governance Risk and Compliance
Job and Project Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Availability and Quality of Training
Quality of Features
Ease of Customization
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
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Odoo Reviews
Robert III O.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
"Easy to use and user friendly"
Likeliness to Recommend
What differentiates Odoo from other similar products?
User communication is outstanding we used this for Helpdesk ticketing, HCM Related very easy to use
What is your favorite aspect of this product?
HCM and Helpdesk
What do you dislike most about this product?
lack of operational functionality
What recommendations would you give to someone considering this product?
Very reliable when it comes to ticketing and user communication
Pros
- Inspires Innovation
- Respectful
- Friendly Negotiation
- Helps Innovate
Cons
- Less Productive
- Wastes Time
- Security Frustrates
A.K.M Mahmudul I.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2024
Fantastic Product but difficult to integrate
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo is free ERp and it has all the basics features.
What is your favorite aspect of this product?
Supply chain management
What do you dislike most about this product?
Difficulty with integration with other software
What recommendations would you give to someone considering this product?
If odoo is stand alone software
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Under Delivered
Muhammad F.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Likeliness to Recommend
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service
