What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Saves Time
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Project Invoicing and Accounting Integration
Planning and Scheduling
Resource Management
Dependency and Milestone Tracking
Calendar Integration
Retainer Management
Document Management
Time & Expense Tracking
Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Score 8.9
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Customer Relationship Management - Midmarket
Score 8.9
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Product Management
Score 8.9
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Customer Relationship Management - Small Business
Score 8.8
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Lead Management
Score 8.8
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Objectives and Key Results
Score 8.4
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Real Estate Property Management
Score 8.4
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monday.com Reviews
Daniel F.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Fantastic product.
Likeliness to Recommend
What differentiates monday.com from other similar products?
monday.com stands out with its highly visual work management, multiple assignee capability, extensive customization, over 200 third-party integrations and user-friendly interface.
What is your favorite aspect of this product?
Customisations and integrations
What do you dislike most about this product?
It is costly and complex
What recommendations would you give to someone considering this product?
The project management part ofcourse is a gem of a product with extensive features.
Pros
- Helps Innovate
- Unique Features
- Fair
- Acts with Integrity
Emily F.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Fantastic project management platform
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com is one of the best project management platforms. It is providing us satisfying services. Its interface is simple and easy to use also providing customizable templates. The way it presents its team collaboration features is totally different from other tools available in the market.
What is your favorite aspect of this product?
The automation of repetitive task is making it easy to handle different tasks at once. Team collaboration and communication features like sharing attachments, tagging others, and commenting on tasks all features are superb and work well. Moreover, the mobile app is working good we can easily handle everything on the go. Overall this platform is flexible and reliable.
What do you dislike most about this product?
Monday.com is a perfect project management platform but in the start learning of use of this product is a little difficult and consume time like integrations and how to use automations.
What recommendations would you give to someone considering this product?
I would say Monday.com is a better option if you compare its services with others. It can take time to use properly but once you have a good grip on handling and automation task you will be happy to use this tool. Moreover, its customer support is also providing responsive services.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Partha Protim P.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2026
Dynamic and Flexible Workflow Powerhouse
Likeliness to Recommend
What differentiates monday.com from other similar products?
What sets Monday.com apart from rest of the products in the market is that it can be used by non-technical users as well. It retains the spreadsheet like interface along with drag and drop features. It goes beyond just Project Management to keeping different teams synced. It also integrates with modern AI Tools
What is your favorite aspect of this product?
My favorite aspect of this product is its usability. Non-Technical users can use this with no coding knowledge. Workflows can be built in minutes. It adapts to our operational processes which allows us to find gaps as well.
What do you dislike most about this product?
I am not quite satisfied with its pricing models. Though the more you pay, more you get premium features. It's pricing is based on number of seats which are in fixed blocks. If team size is even 1 more than the fixed block, you need to pay for thr next block size which is way expensive.
What recommendations would you give to someone considering this product?
My recommendation is to go for it. But for small businesses, it might be a bit more expensive considering it's pricing model. They can go with the least tier and can scale gradually. Also, though the product's customizability is a great feature, unchecked customization can lead to chaos with overwhelming visualizations. It is always best to pilot it within one department before going full scale.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
