What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
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Since last award
84 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 89%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Lead Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Marketing Management
Telephony and Call Center Management
Sales Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Project Management - Enterprise
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Customer Relationship Management - Midmarket
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Lead Management
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Objectives and Key Results
Translation missing: en.product_page.ratings.score 8.6
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Real Estate Property Management
Translation missing: en.product_page.ratings.score 8.0
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monday.com Reviews
Jamie H.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2025
This is a great productivity gain
Likeliness to Recommend
What differentiates monday.com from other similar products?
Easy to implement and use for all levels.
What is your favorite aspect of this product?
My favorite aspect are the customization options.
What do you dislike most about this product?
Some of the field customization options are limited.
What recommendations would you give to someone considering this product?
Try it out with their trial. Very easy to crete and maniuplate sample data. Also easy to import.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Ozioma O.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Apr 2025
Monday.com:A visual powerhouse for custom workflow
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com differs from others because it allows teams build fully customizable boards, dashboards and workflows tailored for their specific needs. It also supports multiple views in one platform whereas other products often require add-ons for advanced views.
What is your favorite aspect of this product?
My favorite aspect is its visual and intuitive customization. I really love the fact that it turns complex workflows into something colourful, engaging and easy to grasp.
What do you dislike most about this product?
I don't like the fact that the mobile experience lacks some functionality like dashboard customization, and advanced reporting.
What recommendations would you give to someone considering this product?
I'll highly recommend monday.com if you value good customization and visuals. It's very perfect for teams that want a flexible, colourful and intuitive features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
David U.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Idea for team collaboration. Customizable, too.
Likeliness to Recommend
What differentiates monday.com from other similar products?
monday.com stands out for its visual and flexible interface that makes project management feel intuitive and customizable. Unlike many tools that stick to rigid formats, monday.com lets you build workflows with boards, columns, and views that match your team’s style. It also combines project tracking, CRM, automations, and integrations in one platform—making it more than just a task manager.
What is your favorite aspect of this product?
My favorite aspect of monday.com is its customizable board system—you can visually organize anything, from tasks to workflows to CRM pipelines, all in one place. It’s super easy to adapt to different teams or processes without needing any code.
What do you dislike most about this product?
What I dislike most about monday.com is that some of the more powerful features are locked behind higher-tier plans, which can be limiting for smaller teams. Also, with so many customization options, it can feel a bit overwhelming at first.
What recommendations would you give to someone considering this product?
Start with a template that matches your use case to avoid overwhelm, and gradually customize from there. Take time to explore automations and integrations—they’re powerful once you get the hang of them. Also, make sure your team is trained early on so everyone uses it consistently.
Pros
- Effective Service
- Caring
- Client Friendly Policies
- Fair
Cons
- Less Performance Enhancing
