What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
3
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Performance Enhancing
- Respectful
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Sales Management
Quote Contract and Proposal
Marketing Management
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
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Task Management
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Project Management - Enterprise
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Lead Management
Translation missing: en.product_page.ratings.score 8.7
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Customer Relationship Management - Midmarket
Translation missing: en.product_page.ratings.score 8.7
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Objectives and Key Results
Translation missing: en.product_page.ratings.score 8.4
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monday.com Reviews
Kory L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
It was a helpful tool, but not enough to keep
Likeliness to Recommend
What differentiates monday.com from other similar products?
It can be used as an all-in-one tool, But only if the features/functionality work with your process.
What is your favorite aspect of this product?
The task management flow.
What do you dislike most about this product?
The User Interface.
What recommendations would you give to someone considering this product?
Always signup for the free trial and take time testing it out.
Pros
- Trustworthy
- Effective Service
- Caring
- Respectful
Cons
- Vendor's Interest First
- Less Generous
Sharon A.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Monday.com is pricey and user friendly
Likeliness to Recommend
What differentiates monday.com from other similar products?
The presence of the mobile application with rich features like that of the web application makes it easier to manage work from anywhere
What is your favorite aspect of this product?
I like the ease of use of the software to automate repetitive tasks and the notification tab is accurate to provide real-time notifications when there is an update
What do you dislike most about this product?
Integrating the solution with Zoom is time consuming and complex
What recommendations would you give to someone considering this product?
Monday.com is user-friendly and pricey
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
GAURAV K.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2024
Monday.Com is a Fantastic Project Management Tool
Likeliness to Recommend
What differentiates monday.com from other similar products?
The main difference as a working professional I feel is that this tool helps me provide project control and transparency among all the people involved in the particular project. One of the best task and workflow management tool where we can keep an eye on all the upcoming tasks and their progress along with it's deadlines. It also help senior manager keep tabs on the performance of the all the people in the organization.
What is your favorite aspect of this product?
The drag-and-drop interface is amazing while creating or assigning a task. Also the color-coded boards along with amazing great timeline visualization help us with a clear path on the project we are working on, which helps u to be focused and organized as a organization.
What do you dislike most about this product?
One thing which annoys me always is the customer support, of which the service could be improved. More learning material could be added in the tool for better learning for the first time user to get the best out of the tool.
What recommendations would you give to someone considering this product?
I would just say "GO FOR IT". If you want to organize all your employees work and get the best out of them which will in turn help you deliver the best result to the customer and that too on time then this is a must tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
