What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Saves Time
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Goal Setting
Dashboards and Reporting
Milestones/Calendar Tracking
Real-Time Visualization
Task Management
Collaboration
Templates
Check-ins and Reviews
Conversations & Feedback
Automatic KPI Calculations, Conversions and Updates
OKR Alignment
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Vendor Support
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Task Management
Score 8.9
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Customer Relationship Management - Midmarket
Score 8.9
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Product Management
Score 8.9
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Customer Relationship Management - Small Business
Score 8.8
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Project Management - Enterprise
Score 8.8
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Lead Management
Score 8.8
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Real Estate Property Management
Score 8.4
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monday.com Reviews
Ryan C.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2025
Love using Monday.com
Likeliness to Recommend
What differentiates monday.com from other similar products?
I like Monday.com due to the use of color coding and being able to customize any workflow or board. It is intuitive to use and their support resources are vast. I'm always able to reach out to a human for support and they solve my issue quickly. You also have the option to add in different extensions to improve your workflow, but most come at an extra monthly cost. I like that Monday.com tracks emails and contact information, so everyone on the team can stay up to date. It's a great product for project or task management.
What is your favorite aspect of this product?
The customization is my favorite aspect of this product, along with being able to start with a template and customize from there.
What do you dislike most about this product?
I wish they had more subscription options, You can either get 1 or 3 seats, but I wish I could purchase individual seats or a certain product.
What recommendations would you give to someone considering this product?
Take time to review some of their helpful learning videos. Play around!
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Generous
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Good product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Prince G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Dashboards for a High-Level View
Likeliness to Recommend
What differentiates monday.com from other similar products?
dashboards are great for managers. you can pull in data from many different boards to create one summary view. there are widgets for charts, numbers, and timelines.
What is your favorite aspect of this product?
it helps leadership see the big picture without having to look at every single task. a manager can have a dashboard that shows the workload of each person or the progress of all major projects.
What do you dislike most about this product?
the charts are a bit basic. they are not as powerful or customizable as a dedicated business intelligence tool like tableau. they are good for simple summaries but not for deep analysis.
What recommendations would you give to someone considering this product?
for getting a quick, visual overview of multiple projects, dashboards are very useful.
Pros
- Caring
- Over Delivered
- Helps Innovate
- Continually Improving Product
