Microsoft Dynamics 365 Sales Enterprise
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Analytics and Reporting
Collaboration
Sales Management
Account and Contact Management
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Microsoft Dynamics 365 Sales Enterprise Reviews
Magaly S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Create new sales opportunities with 365 for Sales.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 sales is easy to use and configure, it is flexible, extensible and adapts very well to the needs of sales, has advanced capabilities that help improve sales processes, integrates very well with Microsoft Dynamics 365 which facilitates its use from Outlook and Teams, it is also compatible with Marketo Engage, has excellent collaboration tools, which facilitates increased productivity, efficiency and capacity of sellers as it allows to optimize customer experiences.
What is your favorite aspect of this product?
It creates more sales opportunities and translates into more revenue. - Allows automation of processes and tasks that guarantee short sales closing times. - Allows the exchange of information with Microsoft and third party tools such as Marketo and facebook among others. - Its CRM capabilities. - Provides real-time information. - Its customer service is of quality. - Its cost is reasonable.
What do you dislike most about this product?
On some occasions we have had connection problems when running the synchronization with outlook but in reality this tool works very well.
What recommendations would you give to someone considering this product?
If your company requires a good CRM strategy Microsoft Dynamics 365 for sales is the most suitable, as it provides many tools to enhance sales and marketing, it adapts easily to any environment and scenario, it is scalable and also allows you to create closer relationships with customers ensuring unique, pleasant and personalized experiences that lead to a productive future of your company, I recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Virginia G.
- Role: Information Technology
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted May 2021
Great tool for sales and marketing
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
They are innovators in the field of CRM management
What is your favorite aspect of this product?
Field service module is the best
What do you dislike most about this product?
I'd like to see a bit more on the marketing side with SMS messaging
What recommendations would you give to someone considering this product?
Don't go it alone, get a vendor to help implement
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
HEBER MAURICIO A.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2021
"Superb solution for business productivity".
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 Sales consists of a set of productivity tools for sales management that is unparalleled, uses AI to improve customer experiences, includes email templates and allows integration with social networks, optimizes the development of marketing campaigns, has a fabulous customer service portal, allows you to publish and edit content easily, is quite customizable, secure and reliable, and its management resources are quite efficient.
What is your favorite aspect of this product?
It is adaptable, it allows to verify and track the entire customer journey, it is easy to customize, it is easy to use, it supports accurate business decisions, it is accessible from cell phones.
What do you dislike most about this product?
We have detected that after the last update the performance and loading speed of the application is not the same, it behaves slowly which is usually quite uncomfortable.
What recommendations would you give to someone considering this product?
Microsoft Dynamics 365 Sales makes it easier to direct efforts and a precise focus on marketing automation and targeted sales thanks to its artificial intelligence, creating more pleasant and personalized and comprehensive experiences for customers, capturing more of their attention, it is a solution that generates growth, agility and more productivity in the business processes of any organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
