Microsoft Dynamics 365 Sales Enterprise
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Analytics and Reporting
Account and Contact Management
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Jonathan T.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2021
Fairly easy to use and understand
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 Sales is pretty similar to other products. It doesn't have a lot of differentiators but is a little bit more difficult to learn.
What is your favorite aspect of this product?
It works really well for collaborating with team members
What do you dislike most about this product?
It wasn't as quick and easy to implement and train staff on
What recommendations would you give to someone considering this product?
I would recommend taking full advantage of the software because it is pricey.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Julie G.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2021
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
I do like that it is part of the Microsoft Suite. Our company decided based on our Finance Team to go with Netsuite. Not so sure Netsuite is better....
What is your favorite aspect of this product?
I love that all aspects of what you need daily in running a company are there for you.
What do you dislike most about this product?
there was really nothing I disliked.
What recommendations would you give to someone considering this product?
If you use Microsoft 365, use Dynamics.
Pros
- Efficient Service
- Caring
- Respectful
- Trustworthy
Cons
- Less Productive
- Commodity Features
- Charges for Enhancements
Hamish D.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2021
User interface smooth and user friendly
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Functionality wise it has a lot of room for integration and dynamic reporting, which served me well. next best is Sales force but MS Dynamics has its own unique USP when it comes to the level of MS integrations that are customizable
What is your favorite aspect of this product?
Lead management and reporting
What do you dislike most about this product?
Spent a lot of time inputting data on the platform. not that unusual for nay CRM but i'd love this to be further streamlined
What recommendations would you give to someone considering this product?
Its one of the best in the market, go for it if you can afford it
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
