Microsoft Dynamics 365 Sales Enterprise
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Analytics and Reporting
Account and Contact Management
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Manish P.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Stable, feature-rich and costly.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
It is stability and it is integration with other microsoft and other CRM and sales products.
What is your favorite aspect of this product?
Product stability and data segment assigned to us. And easily management of leads.
What do you dislike most about this product?
Costing is high.
What recommendations would you give to someone considering this product?
If you want a stable product and costing not that much concern area. Try this.
Pros
- Reliable
- Respectful
- Helps Innovate
- Continually Improving Product
Felicia B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Aug 2021
Excellent product
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
I have no experience from similar products.
What is your favorite aspect of this product?
It has streamlined our marketing and sales channels effectively. Our customer service team has gained a lot since we can now serve our customers easily. Planning and getting insights has given our team members secure working environment that enables us to work on integrated data excellently.
What do you dislike most about this product?
Nothing I have disliked from the operation of this great product.
What recommendations would you give to someone considering this product?
I highly recommend this platform to any company for effective marketing and sales management.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Saves Time
Willian M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
"Dynamics 365 enhances your client experience".
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Its adaptability and scalability, its ease of customization and use, its multiplatform, the fact that it includes an intelligent optimization system and tools to optimize all sales and marketing processes, it can be connected to other services and applications such as Marketo Engage, Outlook, Excel and SharePoint, and data export is quite simple.
What is your favorite aspect of this product?
I like the ease of use, its integration with office 365 applications fundamental to our operational and commercial work. It allows an excellent projection of sales performance and increases efficiency in the management of marketing campaigns, supports customization in its graphical user interface, protects information with Microsoft-backed encryption and facilitates a closer relationship with customers, enabling their loyalty and acquisition.
What do you dislike most about this product?
The mobile application has occasional bugs in its navigation that make the experience at the moment not pleasant and lead to the abandonment of its use, but none of this detracts from the efficiency and performance of Microsoft Dynamics 365 sales; in fact, they are minor problems compared to all the benefits you get from it.
What recommendations would you give to someone considering this product?
Microsoft Dynamics 365 Sales (CRM) allows you to manage your marketing campaigns more effectively, analyzing their success and user response. In addition, it will enable you to automate your campaigns, develop more intimate and personalized interactions with your customers and boost the conversion rate of your LEADS; it is a great tool that has a good integration and is customizable, which makes it ideal for any company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
