Microsoft Dynamics 365 Sales Enterprise
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
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Since last award
81 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Willian M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
"Dynamics 365 enhances your client experience".
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Its adaptability and scalability, its ease of customization and use, its multiplatform, the fact that it includes an intelligent optimization system and tools to optimize all sales and marketing processes, it can be connected to other services and applications such as Marketo Engage, Outlook, Excel and SharePoint, and data export is quite simple.
What is your favorite aspect of this product?
I like the ease of use, its integration with office 365 applications fundamental to our operational and commercial work. It allows an excellent projection of sales performance and increases efficiency in the management of marketing campaigns, supports customization in its graphical user interface, protects information with Microsoft-backed encryption and facilitates a closer relationship with customers, enabling their loyalty and acquisition.
What do you dislike most about this product?
The mobile application has occasional bugs in its navigation that make the experience at the moment not pleasant and lead to the abandonment of its use, but none of this detracts from the efficiency and performance of Microsoft Dynamics 365 sales; in fact, they are minor problems compared to all the benefits you get from it.
What recommendations would you give to someone considering this product?
Microsoft Dynamics 365 Sales (CRM) allows you to manage your marketing campaigns more effectively, analyzing their success and user response. In addition, it will enable you to automate your campaigns, develop more intimate and personalized interactions with your customers and boost the conversion rate of your LEADS; it is a great tool that has a good integration and is customizable, which makes it ideal for any company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hector M.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2021
"The best software for lead generation".
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
It is easy to use, its interface is pretty pleasant, exceptionally well integrated with other programs, its efficiency in lead creation, and its export of data is also relatively straightforward.
What is your favorite aspect of this product?
It enables you to categorize all customers in one location quickly, provides excellent account management resources, has a high capacity for mass communication, provides an up-to-date overview of processes and their direction, the accuracy of its planning method and financial organization, all of which contribute to growing sales, collaborating seamlessly, and significantly increasing productivity.
What do you dislike most about this product?
User configuration is time-consuming and even more so when granting security rights and responsibilities for access to certain areas of the CRM, which can be relatively complex; moreover, navigating the mobile application proves to be a challenge.
What recommendations would you give to someone considering this product?
It is a great product; its high performance, functionality, and efficacy for lead generation make it a perfect addition to any company's toolkit, not to mention the incredible results it creates in terms of sales levels.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Leandro M.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2021
"The best in CRM and at a reasonable cost".
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 Sales (CRM) has a very affordable cost, good customer support, high availability and different tools that facilitate the management of new sales, marketing and customer service opportunities, in addition to its rigorous security and confidentiality policies.
What is your favorite aspect of this product?
Its user interface is simple and compact, easy to use, Dynamics 365 sales (CRM) integrates very well with many tools of our MS ecosystem such as Excel, Outlook and others, it favors and facilitates the management of marketing activities, sales and at the same time customer service all in a centralized way and on the same data source, its integrated control panel, also allows the generation of customers from different contact channels.
What do you dislike most about this product?
Constant malfunctions in the mobile application.
What recommendations would you give to someone considering this product?
It is a very good product, suitable for any type of industry, with high capabilities and support tools, it also has several functions that allow you to coordinate marketing, sales and lead acquisition, facilitating the achievement of better results.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
