What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Nirav K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Oct 2023
Best product in market
Likeliness to Recommend
What differentiates Jira from other similar products?
Uniqueness to access it from anywhere
What is your favorite aspect of this product?
Easy integration with other test management tools
What do you dislike most about this product?
History review can be more effective
What recommendations would you give to someone considering this product?
Must use this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Monica M.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2023
Best and precise way to project management
Likeliness to Recommend
What differentiates Jira from other similar products?
It's a great product which have all the features including you can divide your project works into task, assuaging them , manage your budget, monitor the progress, can connect over there, can manage the timeline and deadlines of task. Overall, a great product.
What is your favorite aspect of this product?
Creating stories and manage each task by creating subtask as desired
What do you dislike most about this product?
To be honest nothing to dislike about this product, great product. But should make it less complex features wise.
What recommendations would you give to someone considering this product?
One who want to optimise their resources and work load should use it and want to track their project on time.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Kirolus G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
highly customizable project management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira offers a high level of flexibility and customisation, and can be configured to function according to the specific needs of each team or department. We used it across the business historically for project management, and software management. This is particularly great tool for tracking software using "issues," which allows you to track items over time, allowing users to adapt the software to their unique workflows.
What is your favorite aspect of this product?
Jira is well-suited for Agile and Scrum methodologies, offering features such as Kanban boards, sprint planning, and backlog management. The integration options then with the broader Atlassian suite, such as Confluence and third party integrations make this a well rounded service that can be used to centralise project management and software development functions.
What do you dislike most about this product?
The steep learning curve, is certainly an area for improvement. The extensive feature set and customisation options can make it overwhelming for new users, leading to a steep learning curve. However, once you become familiar with the software, there are plenty of advantages.
What recommendations would you give to someone considering this product?
Start with a simple configuration to get started due to the breadth of features and customisation, and then invest in training and onboarding in your team. Once they've grasped the basics, you can move onto expanding the use and utilisation of more advanced features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
