What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
Traceability
ALM Integration
Artifact Management
Managed Artifact Repository
Visual Analysis Design
Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.0
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Project Management - Enterprise
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Jira Reviews
SAYAN J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Group project management With jira.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira scrum and kanban capabilities make it better than asana for agile project management.
What is your favorite aspect of this product?
Insight asset management integrates with jira to track and manage assets and configuration items.
What do you dislike most about this product?
Native support for non software project management tasks may require additional tools or connectors.
What recommendations would you give to someone considering this product?
Development teams need a strong issue management and project tracking solution. For large projects with many linkages and operations that demand careful monitoring and management.
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Client's Interest First
Kishan Y.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
Strong project management tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
Certain project management solutions may struggle to manage agile and non-agile projects.
What is your favorite aspect of this product?
Advanced roadmaps indicate project deadlines and dependencies for long-term planning. Good reporting and analytics tools track progress and identify obstacles.
What do you dislike most about this product?
Long projects or plugins can delay performance. Small groups or companies with limited resources may find the fees prohibitive.
What recommendations would you give to someone considering this product?
Suitable for firms seeking scalable, integrated project management.
Pros
- Efficient Service
- Effective Service
- Inspires Innovation
- Saves Time
Ankit G.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2024
Excellent software
Likeliness to Recommend
What differentiates Jira from other similar products?
It helps in generating reports and analysing
What is your favorite aspect of this product?
Its integration with all data
What do you dislike most about this product?
Vendor support is not that upto mark
What recommendations would you give to someone considering this product?
Explore more and use it it is effective.
Pros
- Helps Innovate
- Enables Productivity
- Inspires Innovation
- Caring