What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
List Tasks
Task Categorization
Task Prioritization
Add Attachments
Task Reporting
Add Notes
Notifications
Drag and Drop Prioritization
Due Dates
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Management - Enterprise
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Product Management
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Application Lifecycle Management
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Jira Reviews
ISHAN S.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2026
Keeps My Clinic Work & Content Planning Organized
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira feels different because it shows my work in a clear way on one board. I can see what is pending, what I am doing, and what is done. I use it for follow ups, diet work and content tasks, and it helps me keep everything in one place. I can move tasks step by step, so I know the progress. It also helps me focus on one task at a time instead of thinking about everything together. At first it feels a bit busy, but after some use it becomes easy. It helps me keep my work more organized and clear.
What is your favorite aspect of this product?
What I like most is that I can see all my work in one place on a board. I can check which follow ups are pending, what diet work I am doing, and what is already done. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content, so I have different tasks daily. I also use it for content work like planning topics, writing scripts and tracking video work, so everything stays in one place. I create small tasks for follow ups and diet updates and add short notes, so I don’t forget details. Moving tasks step by step helps me see progress and plan my day better.
What do you dislike most about this product?
At the start, the screen feels a bit crowded, so it takes some time to understand where things are.Some options are more for technical use, which I don’t really use in my daily clinic work. For basic task use, it feels a little heavy in the beginning, but after using it for some time, it becomes easy to handle.
What recommendations would you give to someone considering this product?
I would say just start using it with your daily work and see how it goes. Don’t try to use everything at once, keep it simple in the beginning. For things like follow ups, planning and daily work, it works fine. After some time, you get used to it and it becomes easier to handle. It works best when you use it regularly, then you can see the benefit clearly in daily work. You can adjust it as per your work style, so it fits easily into your routine. Once you understand the flow, it helps keep your work more clear and in order.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
Umran M.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2025
Jira, the Agile Project Managers' Swiss Army knife
Likeliness to Recommend
What differentiates Jira from other similar products?
Capabilities and relative customisation workflows, Clear issue tracking power. Integration capabilities.
What is your favorite aspect of this product?
Scalability and community support
What do you dislike most about this product?
Can be complex for beginners as there is a learning curve and the customisation overhead.
What recommendations would you give to someone considering this product?
Speak with Businesses and Project managers from within your network, you'll be impressed with the feature set and the business value it can add to your future and existing projects/productivity.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Sivasankaran P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Agile Project and Task Management Simplified
Likeliness to Recommend
What differentiates Jira from other similar products?
What sets Jira apart from other project management tools is how focused it is on agile workflows and customization. It really shines with features like issue tracking, sprint planning, and detailed reports that help software teams stay on track. Plus, it’s super flexible teams from different industries can tweak it to fit their own way of working. On top of that, it integrates smoothly with lots of other tools developers use, making it a solid all-in-one option for managing projects.
What is your favorite aspect of this product?
My favorite aspect of Jira is how customizable it is. You can tailor workflows, boards, and dashboards exactly to fit your team’s way of working, which makes managing tasks and tracking progress much smoother. It adapts to different project styles without forcing a one-size-fits-all approach, and that flexibility really helps teams stay organized and productive. What about you?
What do you dislike most about this product?
The thing I dislike most about Jira is that it can sometimes feel a bit overwhelming, especially for new users. The interface and options are so detailed and packed with features that it takes time to learn and set up properly. If you don’t customize it carefully, things can get cluttered or complicated quickly, which can slow down the workflow instead of helping it. Have you noticed that too?
What recommendations would you give to someone considering this product?
I’d recommend taking the time upfront to really learn how Jira works and customize it to fit your team’s needs. Don’t just stick with the default settings tailor the workflows, boards, and notifications so everything feels intuitive and relevant. Also, start small: introduce features gradually instead of trying to use everything at once. And if your team’s new to Jira, consider some training or tutorials to help everyone get comfortable faster. It’s a powerful tool, but it works best when set up thoughtfully. Would you want tips on where to start?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity