What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Reporting
Document Management
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.0
View Jira in this category (opens in a new tab)
Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Jira Reviews
Nafeesat A.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
Jira aids productivity.
Likeliness to Recommend
What differentiates Jira from other similar products?
When it comes to my Jira usage, a constant standout part of the whole Jira experience are the vast reporting options I have access to on the platform. As a department , we are left spoilt for options when trying to measure team performance on projects. From burndown charts to burnup charts, cummulative flow diagrams, version reports and so on. Jira just makes it convenient for team leaders and project managers to gain real time insights into assigned project performances.
What is your favorite aspect of this product?
Jira is highly customizable. My department has leveraged this to re-create visual representative workflows of our inhouse development processes on Jira. The ability to achieve this contributes greatly towards transparency and efficiency across all projects we manage .
What do you dislike most about this product?
The absence of timeline viewing options is a gaping hole on Jira. This makes it unintuitive and tedious to effectively follow the connections between project tasks and sub-tasks. Thereby , making it not straight forward to edit task schedules when a problem arises.
What recommendations would you give to someone considering this product?
I am of the opinion that Jira has contributed greatly towards making the product and software development departments in my organization. very productive.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Afaq M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Exceptional tool for Agile Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
The best thing is the ease of use, Jira is so much user friendly you can directly create a ticket and assign it. It helps developer and stakeholder to manage their tasks. Also I am personal user of Jira
What is your favorite aspect of this product?
What I like best about Jira is its robust customization capabilities. Users can tailor workflows, issue types, and fields to fit specific project needs, making it highly adaptable to various project management methodologies. Additionally, its powerful integration with other tools and detailed reporting features provide comprehensive insights into project progress and team performance.
What do you dislike most about this product?
The UI interface difficult for new users and setting up projects and workflows may require a steep learning curve.Some users have reported performance issues, such as slow loading times and difficult interfaces.
What recommendations would you give to someone considering this product?
Highly recommended product for Agile Project Management and to support successful execution and delivery of project.
Pros
- Performance Enhancing
- Unique Features
- Transparent
- Security Protects
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2024
Does the Job
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing