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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
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Katrina C.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted May 2022
The best project management framework
Likeliness to Recommend
What differentiates Jira from other similar products?
Maintaining a record of projects seems to be a time-consuming and sometimes overlooked activity. Jira, however, is accessible. Without disrupting our workday, Jira helps us to maintain a record of our activities and the effort we invest in them. Jira was just more capable when it comes to crucial QA searching and disclosure requirements.
What is your favorite aspect of this product?
We moved to Jira after the outbreak began and we have been obliged to dwell at residence and required more robust tools to manage our workload. Jira is a terrific resource for boosting agile endeavor crew interactions. It's easy to operate and comprehend. Employing our cell phones and some other tools, we could simply monitor items on Jira. It helps us design projects with objectives and sub-tasks.
What do you dislike most about this product?
It's tough to place it down at the initial moment since we have to figure out which features are necessary and which may be removed. It's a delight to employ after we've installed and figured out how it performs.
What recommendations would you give to someone considering this product?
If you're concerned about task efficiency or reliability, Jira is the best approach to alleviate your concerns. Jira has been less expensive and more appropriate for our needs. Jira has been a perfect task administration software available today. Jira is undeniably more important than its shortcomings.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Andi W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Task Management is a breeze!
Likeliness to Recommend
What differentiates Jira from other similar products?
The customization Jira offers for users and creation of tickets is something I have not seen in a task management platform. Each user can individually monitor their tasks and create their own dashboard. I also like how you can search tickets throughout your company that you may have not had eyes on previously.
What is your favorite aspect of this product?
My favorite aspect of Jira is how you can filter tickets in any way imaginable and then save certain filters you custom create to mange your work flow the way you want. I am able to organize my tasks efficiently, the way I want.
What do you dislike most about this product?
Some tasks on Jira boards can be missed if not assigned properly. It is critical to follow the same ticket creation process for each ticket in your organization to ensure you don't miss tasks. Watchers of tickets should also get comment notifications. This could be a useful addition.
What recommendations would you give to someone considering this product?
I would recommend all of Jiras help documents like Jira University. These are extremely helpful in learning the platform and may make the transition easier.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Vincenzo S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
The ideal tool for project planning
Likeliness to Recommend
What differentiates Jira from other similar products?
Before Jira, I was facing a huge amount of issues and needed to struggle to maintain my team's work structured in a nice and visually appealing manner. It not only resolved these issues but also provided me with several tools that aid in the development of a more productive and efficient team, as well as reports that show whether the team is making real progress or where they need improvements.
What is your favorite aspect of this product?
We were facing difficulties in managing our team throughout the project process, leading down our business performance but having the flexibility of a kanban board, giving the user a clearer picture of what has been completed, what is in progress, and what has to be done. The "Open issue" sections are my favorite features because they lead to all of the sprint's bugs, and sub-tasks and the post-filtering list may be shrunk as needed.
What do you dislike most about this product?
I discovered some minor flaws in Jira 1. Tasks and user stories can only be assigned to internal users. 2. Whenever external consumers require quick feedback or participation, this may result in unreasonably protracted delays. 3. Because there is so much going on the main page, the interface requires proper blocking.
What recommendations would you give to someone considering this product?
I would advise Jira to every owner to use this fantastic tool for managing their initiatives, as it will provide you with a better idea of how your enterprise is progressing. In my opinion, it's an amazing opportunity to manage projects easily. Furthermore, dragging a report is really straightforward. The ability to open the task in a modern tab is also really useful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing