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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
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Deepika T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Integration Capabilities Issue Tracking
Likeliness to Recommend
What differentiates Jira from other similar products?
1.Community and Ecosystem 2. Versatility Across Industries 3. Scalability 4. Powerful Reporting and Analytics 5. Wide Range of Integrations 6. Strong Agile Support 7. Customization and Flexibility
What do you dislike most about this product?
1. Complexity for Small Teams 2. Interface Changes 3. License Costs 4. Resource Intensiveness 5. Learning Curve
What recommendations would you give to someone considering this product?
Overall its a good product for project managements' as it has agile methodology.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Suzun K.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2023
Jira Has Potential If.....
Likeliness to Recommend
What differentiates Jira from other similar products?
Deep potential if set up correctly out of the box, there is no going back if not
What is your favorite aspect of this product?
Workflow management Ticket Management Roadmaps Milestones Agile
What do you dislike most about this product?
Reporting and Dashboarding is highly dysfunctional and behind the curve
What recommendations would you give to someone considering this product?
Compare to Smartsheet first if the output you want high level, quality reporting
Pros
- Enables Productivity
- Includes Product Enhancements
- Security Protects
- Helps Innovate
Cons
- Less Performance Enhancing
- Commodity Features
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Punit G.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Fantastic product!
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA works flawlessly for Project management and for ALM use cases.
What is your favorite aspect of this product?
The breadth of its features and integration with Git, CI/CD tools.
What do you dislike most about this product?
I cannot think of any such points for JIRA.
What recommendations would you give to someone considering this product?
They must explore the product. Talk to the vendor sales team and understand the full potential of the tool and what it can do for you. Many of the people are using JIRA but are not aware of its integration with Git. It is a powerful tool.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity