What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Gonçalo V.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2023
With a lot of features, UX could be better
Likeliness to Recommend
What differentiates Jira from other similar products?
A lot of interesting features and great integration with confluence
What is your favorite aspect of this product?
A lot of features and good support
What do you dislike most about this product?
The inconsistencies in the UX and the price
What recommendations would you give to someone considering this product?
Try it before you buy it. Beware of the licensing costs
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Includes Product Enhancements
Krupal R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Best Project Management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
It supports project management for our business. Each team gets an own board to monitor the sprint's development, keep cards organised in the backlog, and keep track of numerous reports.
What is your favorite aspect of this product?
Almost every tool you use at work has integrations with it, including GitLab, Slack, email, Google Documents, etc. You can establish projects, teams, and sprints, and each team can handle its duties independently.
What do you dislike most about this product?
The tool is difficult to set up and learn how to use. The user interface's complexity makes task management challenging. To facilitate communication inside the team, internal chat facilities might have been included.
What recommendations would you give to someone considering this product?
What I value most about Jira is its simplicity. It has satisfied all of my needs for managing a small team as a user of the free tier. I've grown accustomed to using the tool, and it's clear that Jira is trusted by and used by many other businesses. These are the recommendations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sandip S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Easy project management with Jira
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira offers a user interface that is simple to use and has features that are familiar to users of Google or Microsoft office suite products. There is no need to switch between solutions because it simultaneously offers a professional software engineer or development team manager enough capability and options.
What is your favorite aspect of this product?
Jira gives us the ability to manage more than three projects at once. With the aid of JIRA features like Backlog, User stories, Reports, and Kanban, we conduct agile sprints. We keep track of each team member's ticket flow as well. The JIRA tickets that are created are very detailed.
What do you dislike most about this product?
Even though JIRA has all the features a project management tool needs, there is one area where it could be improved. The user interface could use some improvement.
What recommendations would you give to someone considering this product?
In our company, we use JIRA for bug tracking, project management, and product management. For our sprints, JIRA is used. We can track our progress every sprint thanks to JIRA reports.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service
