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Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Aniket A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Feature loaded product.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira provides multiple features and customisation compared to other products.

What is your favorite aspect of this product?

Easy to use and implement. And also the tracking of reports.

What do you dislike most about this product?

For beginners it might be little difficult to understand.

What recommendations would you give to someone considering this product?

If someone want to track, mange and make reports then this product is very good.. this product best fit for those who follows Agile Methodology.

Pros

  • Enables Productivity
  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product

Lokesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

fantastic tool with great features

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

simple to use or soo reliable so you can do some of your other work

What is your favorite aspect of this product?

alignment the process this tool use for align your task and your team which can boost your productivity.

What do you dislike most about this product?

nothing to dislike just some small errors should be permanently fixed

What recommendations would you give to someone considering this product?

if you can not manage your client and your team at the same time just use it.

Pros

  • Trustworthy
  • Respectful
  • Altruistic
  • Acts with Integrity

Alex N.

  • Role: Finance
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent platform for international collaboration

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

It has a more organized and visual interface. It also allows for more collaborative work between programmers and leadership during meetings. I have worked at multiple places where we had Jira up as we prioritized Fixes for Release.

What is your favorite aspect of this product?

Collaboration and prioritization

What do you dislike most about this product?

I don't dislike anything about it. A new user especially someone out of school should go through a training class. If they know about the Software Development Lifecycle, JIRA will make sense.

What recommendations would you give to someone considering this product?

Spent time training new users. Show them how your organization uses the platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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