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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
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Aniket A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Feature loaded product.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provides multiple features and customisation compared to other products.
What is your favorite aspect of this product?
Easy to use and implement. And also the tracking of reports.
What do you dislike most about this product?
For beginners it might be little difficult to understand.
What recommendations would you give to someone considering this product?
If someone want to track, mange and make reports then this product is very good.. this product best fit for those who follows Agile Methodology.
Pros
- Enables Productivity
- Client's Interest First
- Helps Innovate
- Continually Improving Product
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Lokesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
fantastic tool with great features
Likeliness to Recommend
What differentiates Jira from other similar products?
simple to use or soo reliable so you can do some of your other work
What is your favorite aspect of this product?
alignment the process this tool use for align your task and your team which can boost your productivity.
What do you dislike most about this product?
nothing to dislike just some small errors should be permanently fixed
What recommendations would you give to someone considering this product?
if you can not manage your client and your team at the same time just use it.
Pros
- Trustworthy
- Respectful
- Altruistic
- Acts with Integrity
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Alex N.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Excellent platform for international collaboration
Likeliness to Recommend
What differentiates Jira from other similar products?
It has a more organized and visual interface. It also allows for more collaborative work between programmers and leadership during meetings. I have worked at multiple places where we had Jira up as we prioritized Fixes for Release.
What is your favorite aspect of this product?
Collaboration and prioritization
What do you dislike most about this product?
I don't dislike anything about it. A new user especially someone out of school should go through a training class. If they know about the Software Development Lifecycle, JIRA will make sense.
What recommendations would you give to someone considering this product?
Spent time training new users. Show them how your organization uses the platform.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity