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Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

shekhar c.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

It is comfortable for the work

What is your favorite aspect of this product?

It is free

What do you dislike most about this product?

It needs some time for the starting policies,,

What recommendations would you give to someone considering this product?

Use jira for more revenue for your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Fantastic Good product

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Caring

Sayyam S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

a right tool to speed up your work

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira supports both Scrum and Kanban because it is designed for Flexible project management. Agile teams prefer it over general project management solutions because it effectively manages sprints, backlogs, and boards.

What is your favorite aspect of this product?

Jira is designed with Fast techniques in mind, delivering Scrum and Kanban-specific features. Teams can easily react to changing needs and boost productivity by efficiently managing sprints, backlogs, and progress. Visualizing activities with boards and charts helps developers stay focused.

What do you dislike most about this product?

Jira's many functionality and customization choices could confuse inexperienced users, requiring a steep learning curve. Users frequently take too long to master the program and its full capabilities, which might slow production in the beginning.

What recommendations would you give to someone considering this product?

Before utilizing Jira, establish your project management needs, goals, and desired outcomes. Understanding what you want will help you configure Jira effectively and ensure that it matches with your team’s workflow and project requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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