
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.0
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.8
View Jira in this category (opens in a new tab)
Jira Reviews

shekhar c.
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates Jira from other similar products?
It is comfortable for the work
What is your favorite aspect of this product?
It is free
What do you dislike most about this product?
It needs some time for the starting policies,,
What recommendations would you give to someone considering this product?
Use jira for more revenue for your business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic Good product
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Inspires Innovation
- Caring

Sayyam S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
a right tool to speed up your work
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira supports both Scrum and Kanban because it is designed for Flexible project management. Agile teams prefer it over general project management solutions because it effectively manages sprints, backlogs, and boards.
What is your favorite aspect of this product?
Jira is designed with Fast techniques in mind, delivering Scrum and Kanban-specific features. Teams can easily react to changing needs and boost productivity by efficiently managing sprints, backlogs, and progress. Visualizing activities with boards and charts helps developers stay focused.
What do you dislike most about this product?
Jira's many functionality and customization choices could confuse inexperienced users, requiring a steep learning curve. Users frequently take too long to master the program and its full capabilities, which might slow production in the beginning.
What recommendations would you give to someone considering this product?
Before utilizing Jira, establish your project management needs, goals, and desired outcomes. Understanding what you want will help you configure Jira effectively and ensure that it matches with your team’s workflow and project requirements.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing