What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Retainer Management
Time & Expense Tracking
Calendar Integration
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Chiru Kumar R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Smart task handling tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira boasts a large user community and comprehensive documentation making it easier to troubleshoot and learn best practices. It also offers professional support for users. Jira is one of the Atlassian products so it can easily integrate with other Atlassian products such as Trello and Bitbucket. Additionally, Jira provides extensive customization options like tailoring workflows, issue types, etc.
What is your favorite aspect of this product?
With the support of methodologies such as Scrum and Kanban, Jira offers versatility to meet a wide range of project management requirements. Users utilize Jira to plan, track, and manage agile software development projects.
What do you dislike most about this product?
Jira throws too many notifications, and it is overwhelming. This leads to missing important updates. Jira incurs high costs for advanced features and add-ons. New users face challenges and quite complexity at the initial stage of using the tool.
What recommendations would you give to someone considering this product?
Organizations that want to track bugs, tasks, and issues while developing applications can consider this product.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Nayan S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Strong, but limited reports.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is different because it lets you customize how you manage projects, works well with other Atlassian tools, and is great for Agile teams. It also has a lot of plugins to add more features and can scale up for big teams and projects.
What is your favorite aspect of this product?
My favorite aspect of Jira is its flexibility in customizing workflows. It allows teams to set up processes that match their specific needs, which makes it adaptable for different projects and industries.
What do you dislike most about this product?
What I dislike most about Jira is that it can be complicated to use at first, especially for new users. The interface can feel overwhelming, and some advanced features require extra plugins or a learning curve to fully understand.
What recommendations would you give to someone considering this product?
If you're considering Jira, I'd recommend starting with a small project to get familiar with its features since it can feel complex at first. Take advantage of Jira's tutorials and documentation, and explore the plugins to customize the tool for your team's needs. It’s especially great if you're using Agile methodologies like Scrum.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
SAYAN J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Group project management With jira.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira scrum and kanban capabilities make it better than asana for agile project management.
What is your favorite aspect of this product?
Insight asset management integrates with jira to track and manage assets and configuration items.
What do you dislike most about this product?
Native support for non software project management tasks may require additional tools or connectors.
What recommendations would you give to someone considering this product?
Development teams need a strong issue management and project tracking solution. For large projects with many linkages and operations that demand careful monitoring and management.
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Client's Interest First