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iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10
isolved People Cloud
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Payroll Administration

86

Employee Record

85

Position Management

80

Benefits Administration

80

Talent Acquisition

80

Time and Attendance

80

Learning and Development

79

Talent Management

77

Performance Management

77

Workforce Planning

74

Vendor Capability Ratings

Average 77

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Quality of Features

78

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

78

Ease of Implementation

78

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

74

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isolved People Cloud Reviews

Camila J.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Excellent HR & Benefits Management Tool

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

I can simply access work-related data like my job role and term of employment. As a result, ISolved is much more than simply a payroll solution; it is a full HR solution for a business.

What is your favorite aspect of this product?

ISolved was my very first interaction with an organized payroll software. This is not just simple to login and logout of ISolved, although it is simple to access my personal details.

What do you dislike most about this product?

The one item I had trouble with it was it just not user-friendly was introducing a "missed-punch" feature. It just never functioned for me, also there was no mechanism to inform a management to assist remedy a missing punch via ISolved.

What recommendations would you give to someone considering this product?

ISolved is a great place to start when developing a payroll process. Just try to make sure to provide demonstrations ahead of time. It's convenient to get everything below one roof. Whenever we need assistance, the customer support staff is always available and eager to assist us!

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Helen D.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

excellent reports and customer service.

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

I like the convenience of having previous paycheck statements in my hands. My workers like being able to view their pay records and past paystubs - and this is a huge help to me since I'm completing employment confirmations! When I want assistance with a problem, I just write an email and somebody responds fast.

What is your favorite aspect of this product?

Despite having little expertise with payroll system, I was pleasantly surprised by how simple it would be to grasp iSolved. The instruction I got was excellent. The customer service has been excellent, which is usually far more valuable than flashy bells & whistles.

What do you dislike most about this product?

I possess one user that is constantly having trouble logging in. Instead that, there isn't anything problematic.

What recommendations would you give to someone considering this product?

I strongly recommend investing time in installation to ensure suitable back-end controls are developed so that things flow smoothly for your company's framework and policies.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Saves Time
  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2022

PEOs should run the other way.

Likeliness to Recommend

3 /10

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Security Protects
  • Reliable

Cons

  • Less Productive
  • Less Effective Service
  • Less Performance Enhancing

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