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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Orlando G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Innovative CRM brings you closer to the customer

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

I think that the really differentiating element is the philosophy they have created, how their concepts and all the background that exists around "Inbound Marketing" has evolved. These underlying features make your application as a sales solution amplify your results.

What is your favorite aspect of this product?

As I mentioned before, its differentiating aspect and therefore my favorite is its philosophy. In practice, his academy for sales management makes the use of the Software reach its potential and given the new realities that quarantine implies that has made the work much easier.

What do you dislike most about this product?

At the moment, aspects that I do not like properly I do not identify. If I consider that there are areas that can be improved, with their applications on mobiles.

What recommendations would you give to someone considering this product?

Well, I think the market has enough quality information on all current CRMs to make an informed decision. I must also say that you can test the entire system without purchasing it and evaluate if it really fits the needs and philosophy of the business.

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Vendor Friendly Policies

Natalie R.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Feb 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The service

What is your favorite aspect of this product?

Ease to use

What do you dislike most about this product?

High prices

What recommendations would you give to someone considering this product?

give some discount

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kasey Peek K.

  • Role: Operations
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2021

Easy, Efficient & Functional!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The sales strategies and reporting is far better than any other program. We have found this system to be very beneficial.

What is your favorite aspect of this product?

The reports are very easy to read and gives you a quick overview of data.

What do you dislike most about this product?

I wish it would store all of your edits so you don’t lose your work.

What recommendations would you give to someone considering this product?

There is a free version that you can try first. This is what we did as a company and ended up loving the program, therefore we moved forward and purchased.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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