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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Margaux L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Powerful Reporting and Analytics: HubSpot's reporting tools allow teams to track performance in real time, offering customizable dashboards and in-depth analytics. This helps businesses make data-driven decisions and monitor the effectiveness of their sales processes with ease.

What is your favorite aspect of this product?

Sales Hub automates repetitive tasks

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Customize Workflows and Automation: One of HubSpot Sales Hub's strengths is its ability to automate repetitive tasks and create personalized workflows. Explore these features to save time on administrative tasks and focus on building relationships with leads.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Nicholas U.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great Features, Easy To use, Easy to learn

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

How easy it is to integrate with other softwares

What is your favorite aspect of this product?

How i can update if from my phone along with being able to integrate it with my outlook

What do you dislike most about this product?

i do not dislike anything

What recommendations would you give to someone considering this product?

Look into multiple CRM's and what features they have, you will find Hubspot offers the best value and product

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Fair

John P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

My favorite CRM

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot is incredibly intuitive and has a great UI. They have also avoided the trap that other CRM's (Salesforce) fall into, which is providing unnecessary features that make upper management swoon while driving actual users insane.

What is your favorite aspect of this product?

Ease of use and implementation.

What do you dislike most about this product?

Integrations can be a bit of pain and take some work to do right.

What recommendations would you give to someone considering this product?

Know what you are getting into, especially on the integrations side of things.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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