greytHR Customer Reviews 2026 | Payroll

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greytHR

Composite Score

8.1 /10

CX Score

8.4 /10

46 Reviews Write a Review

What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

Company Details

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Awards & Recognition

greytHR won the following awards in the Payroll category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

2% Negative

6% Neutral

92% Positive

Pros

Saves Time
Transparent
Performance Enhancing
Enables Productivity

Feature Ratings

Average 81

Time and Attendance

Compensation Management

HR Systems Interface

Vacation and Leave Tracking

Self Service Portal

Direct Deposit

Tax Form Preparation

Benefits Calculation

Taxation Deduction

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Workforce Management - Midmarket

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greytHR Reviews

Role: Human Resources
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2022

Easy to Use HRMS

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Jinesh J.

Role: Human Resources
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2022

Excellent service support , easy to use

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

Cost effective, and simplied viewing system

What is your favorite aspect of this product?

Report generation, data management and issue resolving from ticket generation

What do you dislike most about this product?

I think sometimes in mid night it does not work, you work in 2 in night in product has technical issue, you can do nothing but close system and sleep

What recommendations would you give to someone considering this product?

If you are starting fresh or a old player greythr is the best software, i really appreicate how effective their team is when it comes to customer support and query handling.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhishek K.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Great Application for HRMS

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

GreytHR is a great application compared to it's compititors as it is more user friendly

What is your favorite aspect of this product?

The favourite aspect of this application is that it is very easy to use for HRMS portal and it's cost efficient as well

What do you dislike most about this product?

There is nothing that I dislike about this though it can be made more interactive.

What recommendations would you give to someone considering this product?

I would definitely recommend this application to everyone. Use it for more productivity

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

How We Deliver

Events

greytHR

What is greytHR?

Company Details

Need Assistance?

Awards & Recognition

greytHR Ratings

88 Likeliness to Recommend

1 Since last award

92 Plan to Renew

2 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love greytHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

HR Systems Interface Ability to interface with the organization’s HR system.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Benefits Calculation Ability to calculate benefits

Taxation Deduction Ability to calculate and deduct appropriate taxes

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Workforce Management - Midmarket

greytHR Reviews

Easy to Use HRMS

Likeliness to Recommend

Pros

Jinesh J.

Excellent service support , easy to use

Likeliness to Recommend

Pros

Abhishek K.

Great Application for HRMS

Likeliness to Recommend

Pros

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1
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Feature Ratings

Time and Attendance

Compensation Management

HR Systems Interface

Vacation and Leave Tracking

Self Service Portal

Direct Deposit

Tax Form Preparation

Benefits Calculation

Taxation Deduction

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Customization

Breadth of Features

Vendor Support