greytHR Customer Reviews 2024

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greytHR

Composite Score

8.2 /10

CX Score

8.4 /10

39 Reviews Write a Review

What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

Company Details

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greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

90 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

2% Negative

9% Neutral

89% Positive

Pros

Saves Time
Altruistic
Transparent
Performance Enhancing

Feature Ratings

Average 80

Compensation Management

HR Systems Interface

Vacation and Leave Tracking

Time and Attendance

Tax Form Preparation

Self Service Portal

Taxation Deduction

Benefits Calculation

Direct Deposit

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Average 76

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Breadth of Features

Also Featured in...

Workforce Management - Midmarket

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greytHR Reviews

Role: Human Resources
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2022

Easy to Use HRMS

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Nikita P.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

A very good product for HR and employee both

Likeliness to Recommend

7 /10

What differentiates greytHR from other similar products?

It has a very easy to use interface, Chat with Bella, a gallery for all the reports you may need and most important prompt customer support. Even if you are a first time user you will be able to understand a lot of things by just exploring and for the rest you can explore the tutorials or chat with bella.

What is your favorite aspect of this product?

My favorite is easy to create employee accounts. One step after the other is guided and you can create an account quickly.

What do you dislike most about this product?

I am still exploring the product and right now I don't dislike any feature.

What recommendations would you give to someone considering this product?

I would recommend to go for it. Comparing to the other products I have worked on this is by far the easiest and most efficient.

Pros

Efficient Service
Respectful
Helps Innovate
Continually Improving Product

keerti m.

Role: Operations
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Easy to use, Awesome customer support

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

EAsy to use, trusted software and awesome customer support, They have training videos at each page when you feel stuck

What is your favorite aspect of this product?

Payroll service,

What do you dislike most about this product?

nothing ,

What recommendations would you give to someone considering this product?

Kindly talk to the customer support team, they will help you understand why this software is so different from other similar software

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

greytHR

What is greytHR?

Company Details

Need Assistance?

Awards & Recognition

greytHR Ratings

89 Likeliness to Recommend

2 Since last award

90 Plan to Renew

2 Since last award

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love greytHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

HR Systems Interface Ability to interface with the organization’s HR system.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Workforce Management - Midmarket

greytHR Reviews

Easy to Use HRMS

Likeliness to Recommend

Pros

Nikita P.

A very good product for HR and employee both

Likeliness to Recommend

Pros

keerti m.

Easy to use, Awesome customer support

Likeliness to Recommend

Pros

Title

2
Since last award

2
Since last award

1
Since last award

Feature Ratings

Compensation Management

HR Systems Interface

Vacation and Leave Tracking

Time and Attendance

Tax Form Preparation

Self Service Portal

Taxation Deduction

Benefits Calculation

Direct Deposit

Accounting Systems Interface

Retirement Plan Tracking

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Breadth of Features