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Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

86

Audience Segmentation

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Search Engine Optimization

85

Customer Value Analysis

84

Data Visualization

84

Machine Learning

83

AI Tools

83

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

𝐌𝐚𝐧𝐨𝐣 𝐊.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Best Analytics Software for Website Analysis

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

1) The Breath of Features is excellent 2) Depth of software is extensive

What is your favorite aspect of this product?

Online Training programs from google is a great initiative

What do you dislike most about this product?

1) Most of the Things in SEO are Hit & Trial Driven. The Search Engine is Google, Analytics is also from Google. Then why others are earning on Guiding the user that how to bring your Website at the Top organically. The software doesn't directs you towards the success in SEO. In a Premium Version the Google Analytics must give indicators for organic SEO success. Artificial Intelligence may be used to do the same. 2) No proper technical support (on call/mail) from the company. Google may itself create a paid implementation team/agency or outsource it to it's channel partners with due training & quality control

What recommendations would you give to someone considering this product?

Don't Think. Just Implement it. The level of Results & Benefits will depend upon the Capability & Knowledge of Google Analytics of your Team. Software is having great depth. Once implemented, you should also deep dive in insights to get firsthand feedback on you Marketing efforts & fine-tune your strategy..

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ravi K.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

easy to use, unique and customize product features

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

easy access, customizable reports.

What is your favorite aspect of this product?

Google Analytics Report customization

What do you dislike most about this product?

Data is not updating more real tme

What recommendations would you give to someone considering this product?

nothing to add here

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Dhruv B.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Amazing features and availability of data

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

I haven't used anything else

What is your favorite aspect of this product?

So much data to sift through, its a delight

What do you dislike most about this product?

UX is not as easy as some other tools I'm used to

What recommendations would you give to someone considering this product?

UX and training improvements

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Caring

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